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“WE LIKE THIS CHAIN”

The Cheesecake Factory
Ranked #480 of 675 Restaurants in Clearwater
Price range: US$5 - US$10
Description: The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
Restaurant details
Description: The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
Reviewed 3 weeks ago

While I'm not a fan of cheesecake, I do like the menu at the Cheesecake Factory locations and we had not tried this particular location yet since moving into the region. It is at a mall location so there is ample off-street parking and the restaurant itself is clean and appears to be well-maintained. They have an extensive menu and my wife especially liked their Skinnylicious menu items. Our server was professional and fairly attentive, and all of our food items were very good. I would highly recommend this place for a good meal as their menu selection can meet all types of appetites and dietary needs, and the food is very good overall.

Date of visit: May 2021
    • Value
    • Service
    • Food
Thank Steven C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Cheesecake Factory Guest Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Hi Steven, thank you for your review. We're glad you and your wife enjoyed our food, service, and SkinnyLicious menu options. We look forward to your next visit.

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3 - 7 of 10 reviews

Reviewed 4 weeks ago via mobile

Fist time at this location in Countryside Mall. Excellent menu. The food was great. Took a slice of cheesecake to go. Cesar was a great server.

Date of visit: May 2021
Thank Philip L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Cheesecake Factory Guest Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Hi Phillupi, thank you for your review. We're glad you enjoyed our great food, service, and menu options, and we look forward to your next visit.

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Reviewed 14 May 2021

So glad to see Cheesecake Factory's new venue at Countryside Mall. We were doing some shopping at the nearby Macy's and decided to have lunch there. Were definitely pleased with all aspects--great service from Vinny; tasty small plates nicely presented---the dynamite shrimp were delicious as was the basil fresh tomato and mozzarella flatbread which also came with a large tossed salad. The restaurant is quite attractive and conveniently located. Would definitely recommend and will return.

Date of visit: May 2021
    • Value
    • Service
    • Food
1  Thank jaybeeFL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Cheesecake Factory Guest Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 5 weeks ago

Thanks for your review, Jay. We're glad you enjoyed our Dynamite Shrimp, flatbread pizza, salad, and great service. We hope to see you again soon.

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Reviewed 9 May 2021

One would think that The Cheesecake Factory can't possibly be bad -- right? WRONG! So early (4 pm) on a Sat night -- 2 couples are very excited that The Cheesecake Factory had recently opened in Clearwater, FL. YIP-EE.....LET'S GO!!
Simply put -- we did not have the greatest of experiences. When you can say that the Flatbread app was the best thing we ate all night -- something's very wrong. 4 dinners ordered -- 2 OK's -- 2 thumbs down, Service.......nothing to write home about. Now we may have caught them on a bad night???? But come on.......it's The Cheesecake Factory -- they're supposed to know how to run a restaurant!!!

Date of visit: May 2021
    • Value
    • Service
    • Food
Thank tennisplayer823
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Cheesecake Factory Guest Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 10 May 2021

We are terribly sorry you and your party had this experience with your meals. We know you are frustrated and we would like to understand more. Please contact us by going to our webpage - http://www.thecheesecakefactory.com/connect. Click "General Questions and Comments" from the Contact Category drop-down menu. Thank you.

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Reviewed 6 March 2021 via mobile

Waste of $77. DISAPPOINTED!

Food was undercooked and the order was incomplete and missing items.

Shortcake was RAW inside and all dough. See pics even though it is a little difficult to see uncooked the dough. I’m uploading anyway.

I have ordered this before and it is usually baked properly.
If you want to get your entire order, please check. We used DoorDash and hot food was COLD bc DoorDash driver had to return to Cheesecake bc the CF did NOT put two dessert items in the bag.

We called CF and the manager on duty (3-6-21) said there was absolutely nothing he could do and told us to call DoorDash.

DoorDash refunded partially for the desserts, but this was really not their fault.

Cheesecake Factory is getting too busy and there are apparently no quality controls to ensure food is properly cooked or the order is correct.

I’m glad it was not pork or chicken that was undercooked!!

Will never eat at Cheesecake Factory again!
Extremely disappointed and did not enjoy our $77 meal.

Date of visit: March 2021
Thank alyce887
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Cheesecake Factory Guest Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 8 March 2021

Hi Alyce, we would like to speak with you a bit more about the experience you described. Please visit our website’s Contact Us page. Select “General Questions” from the menu and allow us a few days to get back to you. Thank you.

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