Traveling during a Pandemic is hellish, not to mention that my trip consisted solely of empty out a small storage in a building nearby the Grafton, that I used to live for 15 years. My first intention was just to spend 2 nights at the Grafton, and then rent a AirB&b... Well, I explained my situation to Ed (front-desk) who was more than gracious and 2 nights became 20 days.
During my stay (which I spend most of my time inside the hotel organizing boxes :/), I had the opportunity to meet all the staff. Their friendliness, excellent service, and care in hospitality went well and beyond.
I want to give a special shout-out to João (front-desk), for always having a smile and making me laugh! His kindness and professionalism is the most of high standards.
Thank you so much to Ali, Angelina, and Brian...
Even the housekeeper ladies (both ladies named Maria) were so nice!
Needless to say, that the room was great, clean, and my room had a fantastic view from downtown to Century City...
In this time of Pandemic, where nothing seems 'normal,' The absolute care, service and friendly staff at the Grafton made my stay a very welcomed and pleasant 20 days stay!
I will have at the top of my list on my next return to Los Angeles!