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2 - 7 of 219 reviews
Reviewed 21 January 2021

When you go 5-star you expect great facilities and service. What you don't often get is true friendliness and hospitality. Without a doubt, the staff at the Vinpearl Ha Tinh, from the manager down, are exceptional at their job. Efficient and professional but also warm, caring and welcoming. From the surprise birthday cake and gift, to all the assistance with my broken arm and Tim's bicycle. Thanks so much everyone for making my husband's 60th and Xmas 2020 one to remember in these difficult times.

Date of stay: December 2020
    • Location
    • Cleanliness
    • Service
Thank Sharyn N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hồ Phước Tứ, Dịch vụ khách hàng / Lễ tân at Vinpearl Hotel Ha Tinh, responded to this reviewResponded 22 January 2021

Xin chào,,
Thank you for choosing Vinpearl Hotel Ha Tinh for your recent stay and taking the time to share your experience on Tripadvisor. We are glad to know that we were able to make your stay enjoyable and that our hospitality reached your expectations. Our goal is always to make sure that all our guests have a nice stay with us. Your comments will help us to improve the service quality. Once again, our most sincere thanks for your comments. We look forward to welcoming you back to Vinpearl Hotel Ha Tinh soon. Warm regards, Le Dinh Quan General Manager Vinpearl Hotel Ha Tinh

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Reviewed 19 September 2020 via mobile

It's such a great hotel, the entire experience was very pleasant. Thanks to all staff, they are friendly, helpful and kind. Especially the receptionist Vuong, he was so professional and supported us quickly. I would recommend staying there to anyone!

Date of stay: September 2020
Trip type: Travelled with family
Thank bp1610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hồ Phước Tứ, Dịch vụ khách hàng / Lễ tân at Vinpearl Hotel Ha Tinh, responded to this reviewResponded 20 September 2020

Xin chào,,
Thank you for choosing Vinpearl Hotel Ha Tinh for your recent stay and taking the time to share your experience on Tripadvisor. We are glad to know that we were able to make your stay enjoyable and that our hospitality reached your expectations. Our goal is always to make sure that all our guests have a nice stay with us. Your comments will help us to improve the service quality. Once again, our most sincere thanks for your comments. We look forward to welcoming you back to Vinpearl Hotel Ha Tinh soon. Warm regards, Ho Phuoc Tu Front Office Manager Vinpearl Hotel Ha Tinh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2020 via mobile

The service at Vin is impeccable. Staff super friendly, nimble, open. I went to Sky Bar to try and was very impressed with the waitress here - Ms Tuyen, the drinks at Sky Bar are delicious, you should try smoothies, juice, ... at Sky Bar! Delicious and worth the money, the view is very beautiful.

Date of stay: August 2020
Trip type: Travelled with family
Thank 102_dzuong_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hồ Phước Tứ, Dịch vụ khách hàng / Lễ tân at Vinpearl Hotel Ha Tinh, responded to this reviewResponded 5 August 2020

Xin chào,,
Thank you for choosing Vinpearl Hotel Ha Tinh for your recent stay and taking the time to share your experience on Tripadvisor. We are glad to know that we were able to make your stay enjoyable and that our hospitality reached your expectations. Our goal is always to make sure that all our guests have a nice stay with us. Your comments will help us to improve the service quality. Once again, our most sincere thanks for your comments. We look forward to welcoming you back to Vinpearl Hotel Ha Tinh soon. Warm regards, Ho Phuoc Tu Front Office Manager Vinpearl Hotel Ha Tinh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 May 2020 via mobile

It is my second stay here at vinpearl ha tinh. Its quite obvious that this is the best hotel in the area. Tallest building in this peaceful city. You can get a great view of the city from the rooftop bar. The room is comfortable and clean as well. Special thanks to the staff, especially Mr hoang and Ms Mai from the front desk for making the stay great.

Date of stay: May 2020
Trip type: Travelled solo
Thank jonathanpA2958ZA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hồ Phước Tứ, Dịch vụ khách hàng / Lễ tân at Vinpearl Hotel Ha Tinh, responded to this reviewResponded 23 May 2020

Xin chào jonathanpA2958ZA,
Thank you for choosing Vinpearl Hotel Ha Tinh for your recent stay and taking the time to share your experience on Tripadvisor. We are glad to know that we were able to make your stay enjoyable and that our hospitality reached your expectations. Our goal is always to make sure that all our guests have a nice stay with us. Your comments will help us to improve the service quality. Once again, our most sincere thanks for your comments. We look forward to welcoming you back to Vinpearl Hotel Ha Tinh soon. Warm regards, Ho Phuoc Tu Front Office Manager Vinpearl Hotel Ha Tinh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2020

The staff in the Hotel were friendly and genuinely cared about the client's well being. Their facilities are second to none. The hairdressing and massage service was fantastic. the breakfast buffet looked, but could do with a few more choice of food. the service in the restaurant was also great.

Date of stay: January 2020
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
2  Thank Chris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vinpearl Hotel Ha Tinh, Quản lý doanh thu at Vinpearl Hotel Ha Tinh, responded to this reviewResponded 6 March 2020

Xin chào Chris,
Thank you for choosing Vinpearl Hotel Ha Tinh for your recent stay and taking the time to share your experience on Tripadvisor. We are glad to know that we were able to make your stay enjoyable and that our hospitality reached your expectations. Our goal is always to make sure that all our guests have a nice stay with us. Your comments will help us to improve the service quality. Once again, our most sincere thanks for your comments. We look forward to welcoming you back to Vinpearl Hotel Ha Tinh soon. Warm regards, Ho Phuoc Tu Front Office Manager Vinpearl Hotel Ha Tinh

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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