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All reviews small continental breakfast couch and coffee table room was clean newly renovated rooms last minute booking slept great sjc airport would definitely stay here again silicon valley location was perfect short stay mini fridge staff was very friendly and helpful the san jose area front desk staff motel cereal
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Reviewed 14 October 2018

We got an excellent AAA base rate of $113 on the Saturday night of our 40th Santa Clara reunion. Easy walk to campus. The rooms have just been totally refurbished and were very clean and comfortable. It was very surprising because from the outside you wouldn't expect this. The hotel seemed to be fully booked but we slept great with no noise. Our room #112 was on the ground floor. The bed was very comfortable and the shower was beautiful. There was a couch and coffee table. Loved the spacious vanity with great lighting. They even offered coffee and a small continental breakfast. The San Jose area hotels are so expensive. This is a steal for close to SCU and even the SJC airport.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank LoveToTravel524
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Mission_Inn_SC, Front Office Manager at SureStay Plus by Best Western Santa Clara Silicon Valley, responded to this reviewResponded 15 October 2018

Hello LoveToTravel524,

Thank you for staying in our hotel. We are so happy and delightful to know that you enjoyed our newly renovated rooms.. here at Mission Inn we want all our guest to be comfortable during their stay and check out with the beautiful smile as they go. We hope to see you again and have a wonderful day...

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Reviewed 8 October 2018 via mobile

Really enjoyed our stay in Santa Clara at the Mission Inn. The room was very comfortable and clean. Nice staff. Centrally located, would definitely stay here again. Especially with the outrageous prices of hotels in the area, The Mission Inn is a great value!!!

Date of stay: October 2018
Trip type: Travelled as a couple
Thank Johnley2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Mission_Inn_SC, General Manager at SureStay Plus by Best Western Santa Clara Silicon Valley, responded to this reviewResponded 9 October 2018

Hello Johnley,

Thank you for staying in our hotel. We are so delighted and proud to know that you enjoyed your stay. Here at Mission Inn we treat our guest as a family and making comfy was the best feeling that our family can offer and serve..have a good day.. and we hope to see you soon..Thank you..

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Reviewed 5 October 2018

Overall my stay was a good experience. The place looks renovated, modern looking and most importantly, clean! Staff was very friendly and helpful and my stay was almost perfect, except the limited space for parking.

Room tip: Very clean and comfortable. Basic breakfast included!
Date of stay: October 2018
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Abraham R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Mission_Inn_SC, General Manager at SureStay Plus by Best Western Santa Clara Silicon Valley, responded to this reviewResponded 8 October 2018

Hi Abraham,

Thank you for staying with us. We are glad to know that you liked our newly renovated rooms, your views is important to us it will bring up to the management regarding the difficulties of parking facility.. Thank you and have a great day... We hope to see you soon again..

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Reviewed 19 September 2018

It was good for the price. I have arthritis and stairs are difficult, especially with luggage. They gave me a room on the second level. There is no elevator. I asked if I could get a room on the first floor, but no. I guess they were all taken. My husband (aged mid- 60s) had to carry all the luggage up. When we checked out, one of the maintenance staff saw me struggling with a suitcase and kindly carried it down for me. Also you have to go up a couple of steps to get to the lobby, so this motel is definitely No Go for wheelchair users. I don't see how that can truthfully say they are handicap accessible with no ramp to the lobby.
We were in a room at the far end of a block and the Wi-Fi was unreliable.
Otherwise, the room was nice. Keurig-type coffee, cocoa, and tea make was nice. Roomy drawers. Good window coverings.
The free breakfast did not have any protein offerings. Just fruit, cereal, pastries. The "breakfast room" was the lobby, with only one (maybe two tables) and a sofa.

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Marilyn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Mission_Inn_SC, General Manager at SureStay Plus by Best Western Santa Clara Silicon Valley, responded to this reviewResponded 2 October 2018

Hello Marilyn,

Thank you for staying in our hotel. Your views is important to us, we apologized about the inconvenience that our facility cause and making you unsatisfied. We do have few handicap accessible rooms on the ground floor, sadly during the time you check-in they were all taken, in the future, please let us know during reservation time in order to provide the great accommodation you need. With regards to the breakfast menu the management is in the process of upgrading the menu and adding more dinning table, we will be launching to serve it very soon.. Again our apologized. WE hope to see you again and have a wonderful day...

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Reviewed 11 September 2018 via mobile

The location was perfect for our purposes. The room was very comfy.Looks like recently updated which meant it was very clean.
Now the outside of hotel was not as kept up.
The breakfast was Ok. The choices were sparse.
But we were comfortable and price was good value.

Date of stay: September 2018
Trip type: Travelled with family
Thank Sylvia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Mission_Inn_SC, General Manager at SureStay Plus by Best Western Santa Clara Silicon Valley, responded to this reviewResponded 15 September 2018

Hello Sylvia,
Thank you for staying in our hotel.. We are happy to know that you enjoyed your stay... We hope to see you again..

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