7/31/2016 3 pm David Castro, general manager at this Motel 6 location in Santa Ana threw me out of the Motel 6 in Santa Ana and threated to call the police if I didn't leave in 30 minutes. Assuming this is the person's name, as I asked for a card from the lobby on who this person was when I checked out and there is a picture to collaborate. There were major problems when I stayed at this Motel 6 one other time about 4 months ago and I never wanted to stay at this location again.. David Castro knocked on my door extremely aggressively and then David Castro was aggressive when he spoke to me at my hotel room door. Also David Castro said lease the dog in a very aggressive manner when the door was opened to talk to David Castro and this is a small dog of 12 pounds. I came down to the hotel lobby and stated to David Castro, in person, that David Castro was extremely aggressive at my hotel room door. David Castro attempted to reverse the situation and claimed I was aggressive which is very inaccurate. Then David Castro threw me out of the hotel, and said if I didn't leave in 30 minutes David Castro was going to call the police. Motel 6 executive management must understand this person that David Castro has no business working in the hotel industry, and as a hotel manager has the authority to throw anyone out of the hotel and then threaten to have the local Santa Ana police come and created a potentially violent situation based on David Castro's word. David Castro in this situation threw a vacationer out of the hotel after David Castro was extremely aggressive and acted in a threatening manner. Motel 6 executive management should not allow this location to use the Motel 6 franchise name as vacationers and air travelers to Orange County airport are subjected to grave risk from this manager David Castro, having authority to call local Santa Ana police under his word which gives false accounts of vacationers then the local police showing up causing very serious potential risk to these vacationers. This David Castro obviously has some personal issues and surprised he can hold down a job, any job, let alone working in the hotel business which David Castro is ill fitted to work in this industry. You can't really see David Castro's demeanor that well from the blurry pictures. I rebooked at the Motel 6 on another location which I normally always stay, but that Motel 6 was $ higher. Saturday night, 7/29/2016, so chose a different Motel 6 due to cost considerations. This guy, David Castro, thinks he is running a prison not a hotel. Everyone who books a room in this location isn't homeless and vacationers also stay here such as me. Filing a formal and major complaint against, David Castro, in attempt to get him fired. He shouldn't be working in the hotel industry, and as mentioned, prison guard would be a better job for him. I left and got my belongings out that's a high insult saying your calling the police on a customer when as general manager you instigated the trouble. I was told he was paid for all 4 nights when I initially checked in and then they stated they wanted me to pay each day on this day, 7/31/2016 . The reviews on Yelp are beyond terrible for this Motel 6 in Santa Ana.
David Castro has done this before. Got the impression the hotel staff would like to see David Castro fired as when I checked out and turned in my motel key. The picture of David Castro is from when I was moving all my belongings out 30 minutes later after I rebooked at Motel 6 on another safe location for the next 3 days. David Castro was waiting outside my hotel room door so got David Castro's picture. David Castro isn't civilized and obviously David Castro was very concerned I was going to go after Castro's job in an attempt to get Castro rightfully fired. Every time you stay at a Motel 6 they ask for feedback on your stay and this is my feedback.]
David Castro
General Manager
1717 E Dyer Road
Santa Ana, CA 92705
(949) 261-1515
