Clean rooms, hotel is close to airport, good breakfast. The pool and courtyard area looked wonderful but it was pouring rain and we were on a tight schedule. The staff was friendly. A free shuttle and parking were available.
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Our flight was canceled and we needed unexpected accommodations. This was rated as a 3 star hotel, but I would rate it as no more than 2 stars. If all you want is cheap, then this is your place. I’m not sure they know what customer service is as the front desk treated me as if I was bothering them. Once you get past the nicer lobby area, the rest of the hotel is worn out, dirty and in need of repair. Our room had an awful smell. The couch was worn, sagging and there was a huge stain on the floor. We were too tired to move, so we stayed one night. I do not recommend not would I ever stay there or at another LaQuinta. I am shocked Wyndham is associating their brand with this dump.
Patricia, the manager at that hotel, does not understand the policies she forces on guests. Very inconsistent and mistreat her employees and guest like no body. She ought to be replaced immediately. TY
checking in at 1am with my family to rooms that were not cleaned or the right room type. My Fathers room literally had a used bathroom and desk area. My room smelled like smoke and was two doubles instead of a king. We were told they had no other rooms to switch us to while in the morning the next day we were told it was not sold out. WE HAD TO SAY IN USED DIRTY ROOMS. Horrible experience traveling with family on a fun trip that started out horrible because of this property.
To be fair, my family stayed one night. The room was larger than a standard room, hence 3 stars. Secured a good rate (for a 3 star hotel) and brought copy of reservation, just in case. Front desk was courteous and helpful ( believe her name was destiny). When I asked for an extra pillow, she added a blanket-thoughtful, thank you. Breakfast was satisfying and overall the place looked clean, at least during our stay. My only regret was that I didn't book this place last year and opted to stay at a 2 star or less hotel.
Washer broke the whole time there,5 days. Smelled like marijuana all in the room and bathroom when light and fan were turned on. We found dried skinless chicken in the closet were the Iron was hanging on it's holder. Carpet was coming unraveled, and we did not get the rolled-in shower as requested told it was at front desk.
