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Reviewed 10 December 2018

Super comfortable beds/bedding. Friendly staff, good value ... complimentary breakfast buffet was a nice surprise. Central location, not far from Farmer’s Market and Cal Poly SLO. Highly reccomend for the price. We’ll be back.

Date of stay: December 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
1  Thank Debbie V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tom P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this reviewResponded 10 December 2018

Hello Debbie V -

We appreciate your review of your stay with us. We are pleased to hear you enjoyed our staff and hotel. Thank you for your business and we look forward to serving you again.

Kindest regards,
Tom Pugh

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Reviewed 3 December 2018

Special shout out to the great front desk staff (Leena, in particular). The staff was courteous, friendly, and so helpful. Great parking, great breakfast, and a great room.Will stay here for all SLO business trips.

Date of stay: November 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Shannon L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tom P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this reviewResponded 4 December 2018

Dear Odyssey60051821477 -

Thank you for your review of your stay with us. We are happy to hear you enjoyed our staff and the hotel. We appreciate your business and look forward to serving you on your future business trips.

Kindest regards,
Tom Pugh

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Reviewed 30 November 2018

We stayed here for two nights on very short notice. My 6yr old daughter and I were feeling ill from the smokey air due to the huge wildfire, so I took my kids out of school and started to drive south to try to find someplace that had at least Moderate Air Quality. Upon checking in the front desk were very kind and gave us some flexibility on if we would stay one or two nights because we weren't sure when we could return home. It turns out the air would stay red/hazardous around home for several more days, so we tried to extend our stay for a 3rd night, however they were already booked to the brim.

Jordan, who I spoke to at Embassy Suites, was very kind. He went out of his way to tell his coworkers, and to try to think of ideas for me of where my two girls and I could stay for the last night. His superior, Michele, personally called another nearby hotel for me and arranged a room that could fit us, reasonable rate (includes breakfast which is a big help for a mom with two little ones) and nearby. So for the last night we moved into another hotel, and during our stay, we were mostly recovered from our coughs and headaches (though my 6yr old still needed antibiotics when we got home to see our pediatrician).

All in all, I would definitely stay here again. Thank you so much Embassy Suites, thank you Jordan and thank you Michele. I wanted to leave this note in a check-out survey, but I couldn't find one in my email.
My only suggestion was that the indoor swimming pool water was really cold, if it's possible to turn it up that would be awesome. Thank you!

Room tip: With a 5 and 6 yr old, we were happy on the ground floor because they can run/bounce without disturbing anyone below us.
Date of stay: November 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank jayjayelix
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tom P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this reviewResponded 30 November 2018

Dear jayjayelix -

Thank you for your review of your stay with us. We are sorry to hear you were displaced from your home but pleased that we were able to meet your needs during your visit. We appreciate your staying with us and hope to serve you again.

Kindest regards,
Tom Pugh

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Reviewed 28 November 2018

Full two room suites, with microwave, refrigerator, televisions in each room. Comfortable beds. Made to order breakfasts, free each morning. Evening beverages free as well. Plenty of parking. Caring and attentive staff.

Date of stay: November 2018
  • Trip type: Travelled solo
    • Rooms
    • Cleanliness
    • Service
2  Thank Arnold G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tom P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this reviewResponded 29 November 2018

Dear Arnold G -

Thank you for your review. We are happy to hear you enjoyed your stay with us and the service of our staff. We appreciate your business and look forward to serving you again.

Kindest regards,
Tom Pugh

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Reviewed 25 November 2018

We completely enjoyed our three night stay at the San Luis Obispo Embassy Suites. In fact, we booked another three night stay in January. The cooked to order breakfast was great. Our managers nightly reception was incredible. We tryed the Salmon dinner the fist night and was impressed. I personally loved the chicken quesadilla and recommend it to everyone. The rooms & grounds are clean so is the pool and exercise room.

Date of stay: November 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank William A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tom P, General Manager at Embassy Suites by Hilton San Luis Obispo, responded to this reviewResponded 29 November 2018

Dear William A -

We appreciate your review of your stay with us. We are very happy to hear you enjoyed your visit. Thank you for your business and we look forward to serving you again soon.

Kindest regards,
Tom Pugh

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