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Courtyard
HK$1,259
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Reviewed 6 December 2018 via mobile

Enjoyed my stay, service at the bistro was above average. Most notably, Melody at the front desk was a delight. She had great energy and was very helpful. Something she said really stuck with me. She mentioned that her granddaughter was nervous about an upcoming soccer game because people were expecting her to play well. Melody said she responded to her granddaughter by saying, “That’s their problem. Don’t worry about what other people expect of you and just have fun”. Outstanding!

Date of stay: November 2018
Trip type: Travelled on business
Thank HarrisonLoving
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel M, Public Relations Manager at Courtyard by Marriott San Luis Obispo, responded to this reviewResponded 6 December 2018

HarrisonLoving

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Melody know that she made an impact during your stay. We hope to welcome you back to the hotel soon!

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Reviewed 5 December 2018

From the front desk to the Bistro, customer service was GREAT!!! I travel a lot for business, I am a woman so I felt very safe at this hotel. The bar has a nice selection of wines and beer. The cost for the room on the cost was great, especially since the honored the state rate. I will be a return customer. Cara, Destiny and Travis.

Date of stay: December 2018
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank BackPacker43604
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel M, Public Relations Manager at Courtyard by Marriott San Luis Obispo, responded to this reviewResponded 6 December 2018

BackPacker43604

Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon!

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Reviewed 1 December 2018 via mobile

Check in was fast and easy. Room is clean. came to the bistro for a late dinner and Haley was quick to get us a menu and our drinks. Went to the bar and ordered drinks from Nick and he recommended food and food was great. I was impressed with my dinner coming from a hotel kitchen. will come back again. ordered the Salmon Ginger bowl.

Date of stay: December 2017
Trip type: Travelled with family
Thank JessHat
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel M, Public Relations Manager at Courtyard by Marriott San Luis Obispo, responded to this reviewResponded 4 December 2018

JessHat

We are delighted to have been your chosen hotel during your recent stay in San Luis Obispo. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with
the hotel team as a critical way of understanding how we can continue to deliver exceptional service
to guests like you. Thank you for staying at the Courtyard San Luis Obispo and we hope you choose to create more memories with us whenever your travels bring you back to San Luis Obispo.

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Reviewed 1 December 2018 via mobile

Stayed for a weekend while attending a wedding and visiting wineries nearby. Rooms were spacious and clean. Excellent food at the bistro and good selection of beer and wine at the bar. Nick and Hailey were our bartender/ server and could not have been more friendly and welcoming. Will definitely be booking again!

Date of stay: December 2018
Trip type: Travelled as a couple
Thank MsAlice707
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel M, Front Office Manager at Courtyard by Marriott San Luis Obispo, responded to this reviewResponded 4 December 2018

MsAlice707

On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Courtyard San Luis Obispo.
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.
Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard San Luis Obispo and we hope you choose to create more memories here whenever your travels bring you back to San Luis Obispo. Thank you for choosing the Courtyard San Luis Obispo for your recent travels to San Luis Obispo.

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Reviewed 1 December 2018 via mobile

Came for two nights for a wedding. Room was good no probs
Both Nick and Haley downstairs were awesome! Food or drinks, they were my personal heroes when I needed to get a away for a second. They knew exactly what to recomend when i asked. Glad I booked here!

Date of stay: November 2018
Trip type: Travelled with family
Thank Agetro13
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel M, Front Office Manager at Courtyard by Marriott San Luis Obispo, responded to this reviewResponded 4 December 2018

Agetro13

Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values.
Thank you again for taking the time to provide your feedback and we look forward to serving you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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