Absolutely will be back- The Langham Pasadena is world class! From check in to check out the stay was amazing. Amazing spa, restaurant options, pools, club longue

I have been staying at this hotel even when it was the Ritz Carlton, which is more than 20 years ago and they have not renovated any of the rooms and it’s very much showing. My brother had his wedding here a few years back and although the location is gorgeous and the buildings itself or beautifully Designed this place is starting to feel very tired and not up to a five star hotel. Service was mediocre best and apart from the new pool and the beautiful health club and fitness Center. I can’t say much else. We tried to communicate with the team and had mixed responses and delays. We had three rooms and each one of them had serious chipped pain in the bathtub, which could very easily cut into your feet , as they unroll separate showers in this hotel apart from a few rooms, they told us. Unfortunately, the front desk reservation team member said she like most people were very new. Which I can empathize with but not