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Charles M
Los Angeles, California

Different hotel

3.0 of 5 bubblesReviewed 8 Aug 2022
This Tripadvisor listing is highly misleading.

The "Comfort Inn" is actually now the Hyland Inn, with no "free breakfast" - in fact no food at all - and the "Fitness Center with Gym / Workout Room" doesn't exist.
Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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4 - 9 of 190 reviews
Reviewed 23 February 2020 via mobile

Most important was Wifi that actually worked even late evening!! We streamed Direct TV from our home without difficulty. Service fine. Breakfast usual and excellent.
Property rooms have been updated.
Excellent access to Norton Simon Museum and Huntington and Angeles Crest Hwy.

Date of stay: February 2020
Trip type: Travelled as a couple
1  Thank DOCBABE_SCOUT
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 February 2020

i recently had a short stay at the Comfort Inn in Pasadena on Colorado . i left my room to go to Walgreens to stock up on my toiletries . let me just tell you first " im African American". Now as im coming back from Walgreens , i go to there little breakfast room where they prepare the breakfast fo the guest . As i entered the room , a rather dark Lady with glasses looks at me with a very nasty stare as she walks towards me , shaking her head and saying NO NO NO ! You dont stay hera ? I just looked at her with a smile and said " Who you might be ? " She tilts her head up high and say , ' im Marry the head Mistress around here ! " now im just shocked . did i hear her right . i just smiled . and said " Come Again ? " She said it with TUTED//// ' IM THE HEAD MISTRESS AROUND HEREA "........and you need to leave please . i just smiled and produced my me key.......The Color Purple..... Now clearly this Lady 'FOB" did not know what her job title was ......So i go and find the GM at the front desk in the lobby.... i say ' hello ! " hello ! The lady sitting with him at the frontdesk says "He only can hear out of one ear ." just when she finished her sentence . A White Gent. approached the desk and said ' hello " one time and the GM said " hello ? " i was shocked again . i looked around . no people of black color worked there and none never did . Now its said such a respectable hotel do not want African Americans there . But they got an illegal head maid thinking she's running a HOE house as head HOE and a deaf GM hearing aid doesnt work for African Americans.

Date of stay: February 2020
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank betonblk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 June 2019

A find in Pasadena! Large room, very comfortable bed & pillows (smaller ones in front of larger ones, great idea), perfect comforter (asked for), microwave, fridge..surprised to find even a freezer! Many choices for breakfast in cozy room. (This is part of Choice Hotel franchise.) Terrific front desk staff, a.m. and p.m. Other staff very good too. Room on 3rd floor, quiet. Great rate, called direct.

Date of stay: June 2019
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
3  Thank mbf18
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 May 2019 via mobile

Great hot breakfast, blazing WiFi, clean quiet room, convenient location. Tight parking and a weak shower are the only things keeping this place from a 5 star rating. We stay here about once every three years.

Date of stay: May 2019
Trip type: Travelled as a couple
1  Thank Daniel A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 May 2019

Check in was fine - aloof, no smile kind of person. Room had a strong musty smell, noticeable when you come in from outside but after a while you get used to it. Maybe they never changed the a/c filters. Bed was comfortable. Large size room. The bathroom sink is really small, resulting in water splashing onto the floor. The shower has low water pressure.
Breakfast was good with plenty usual choices. At checkout, she was mentally not there, not even a hello. It seems the employees are not happy working here.
Otherwise an average Comfort Inn as I have stayed in many that are much better.

Date of stay: May 2019
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank D B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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