The location is very convenient for Pasadena and surrounds. It's just a short walk to shops and restaurants and felt safe at night. The front desk staff were polite and friendly.

Downsides: They were heavy-handed in using an industrial strength room deodorizer in lieu of giving it a deep clean. The smell barely faded after leaving the window open 24/7. We found kibble on the floor because they hadn't vacuumed properly. (Maybe the previous pet-owner occupant was the reason for the deodorizer?) The fridge wasn't working and they did try to fix it. But in the end it never worked so we had to through out all of our perishables.

The room never felt that clean or well cared for. No, I would not recommend staying here.

Everything was great! Sarah welcomed us warmly and really did great! exceptional customer service. Thanks as well to Grant for his great service due to helping with some inquiries.

Overall! Really nice stay and experience! Plus it’s just a walking distance to downtown Pasadena! 😊 will be back for sure!

Staff was great; very friendly & very helpful. The common areas of the Hotel are nicely appointed & the location is really good.
The rooms however; not 1 drawer to be found to put your stuff away. Not sure who designed the rooms but they didn't consider functionality in the design. There is plenty of space to have gotten 1 or 2 drawers in the mix, they simply didn't do it so you basically have to live out of your suitcase or throw your stuff on the floor. Too bad...