Everything was great! Sarah welcomed us warmly and really did great! exceptional customer service. Thanks as well to Grant for his great service due to helping with some inquiries.
Overall! Really nice stay and experience! Plus it’s just a walking distance to downtown Pasadena! 😊 will be back for sure!
Staff was great; very friendly & very helpful. The common areas of the Hotel are nicely appointed & the location is really good.
The rooms however; not 1 drawer to be found to put your stuff away. Not sure who designed the rooms but they didn't consider functionality in the design. There is plenty of space to have gotten 1 or 2 drawers in the mix, they simply didn't do it so you basically have to live out of your suitcase or throw your stuff on the floor. Too bad...
Chrissoula was an amazing server! Best service we’ve had since we’ve been here. Will definitely recommend the restaurant and bar, food is amazing and drinks hit the spot. Will definitely be back to stay again!! The hotel is also super clean and spotless!
Pretty standard Marriott in need of renovation. No upgrade availability. No water offered at check-in. Street side rooms are quite noisy. Several blocks walk to any old town destinations. “That being said”. (My new favorite qualifier), if you can’t afford a really nice hotel, this is the one for you.
Fantastic hotel with beautiful renovations. Close and convenient to nearby shopping, food and entertainment. By far my favorite place to stay when I’m in the Pasadena area. Rooms and staff are exceptional. A special shot out to Chrissoula and America who go over and beyond to make guests feel special. It’s people like them who add greatness to the experience with their superb service and genuine love for people.
