We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (658)
Filter reviews
658 results
Traveller rating
552
75
22
7
2
Traveller type
Time of year
LanguageAll languages
More languages
552
75
22
7
2
Show reviews that mention
All reviews the cantina free lunch local deli box lunches sandwiches and salads other guests breakfasts and lunches hot tub fire pit age range large pool continental breakfast rest and relaxation room safe yogurt gay men nice amenities
Filter
Updating list...
37 - 42 of 658 reviews
Reviewed 1 August 2018

I don't know where to start.... besides this place is pure perfection. I've been to several of the other boys resorts and no place compares or even comes close to Santiago. Everything about this place is fantastic - the rooms are spacious and always clean, the grounds are well kept and beautiful. The pool is huge and always the right temperature, and lounge chairs are super plush. The complimentary breakfast is simple but nice and the bonus of having complimentary lunch is icing on the cake. It's so nice to not have to worry about leaving the property to go get lunch. It truly feels like a vacation where you can shut off your brain and just relax. Everything above is great, however, the reason I keep coming back time and time ago is the staff. Kent, the manager, is one of a kind. He is always there to answer any questions, provide the BEST service and truly make your vacation enjoyable and carefree. He goes above and beyond every time to make your visit unforgettable. He not only cares about the property and his job, but he truly cares about the guests as well. In addition, Ryan and the rest of the team are truly amazing. If you're looking for a gay resort that is clean, has beautiful grounds and the best staff in PS than look no further. Also, the pricing is a little higher than other comparable places; however, it is well worth it - trust me.

  • Stayed: July 2018, travelled with friends
    • Value
    • Rooms
    • Service
1  Thank Brian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KentTaylorGM, Manager at Santiago Resort, responded to this reviewResponded 5 August 2018

WOW! I am speechless, and so humbled by this review that took the time to write. Thank you. Your kind words mean so much.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2018

We thoroughly enjoyed our stay at the Santiago. The staff were always helpful and friendly, and the room and grounds were kept very clean and have all the amenities. The cantina and the poolside lunches are great included features...breakfast was always a lush spread and the lunches were delicious. Awesome coffee! The location is well situated to getting around town and to bars and restaurants. We will definitely visit again!

  • Stayed: July 2018, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Christopher D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KentTaylorGM, Manager at Santiago Resort, responded to this reviewResponded 5 August 2018

We can't wait to see you back! Thank you for the awesome review.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2018

Relaxing, upscale gay hotel with wonderful clean rooms that are well maintained.
Meet people from around the world. Great snacks and soft drinks available 24/7. Free lunch and breakfast as well. Fresh baked cookies, coffee, fruit, snacks, candy, popcorn to name a few.

  • Stayed: July 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Thomas P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KentTaylorGM, Manager at Santiago Resort, responded to this reviewResponded 5 August 2018

You would have me at fresh cookies! LOL
And if you want the link to where to buy the sheets, just let me know. They are perfect this warmer nights!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2018

Went to Palm Springs for the first time in the middle of the summer. It was super hot out and yet our time at the Santiago helped with that. The atmosphere created by the staff was great. Nice cool drinks, a light breakfast, attentive and friendly staff, and immaculate accommodations all made our stay in Palm Springs pretty amazing. We will be back next year and won't stay anywhere else. I suggest you check it out if you are planning to go. You won't ever regret staying there!

Room Tip: King room by the pool is the best!
  • Stayed: July 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank EdH1070
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KentTaylorGM, Manager at Santiago Resort, responded to this reviewResponded 5 August 2018

Ed, Our guests are learning to love the comforts of the warm weather. And a quieter downtown! As long as there is AC and a swimming pool close by, all is good! We look forward to seeing you!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2018 via mobile

We love Santiago!! Everything is done so well here with the staff exceeding expectations. This trip we stayed in 115-the Casita and lived the private outside shower. Love the additions and upgrades to the property. Seriously everything was great. Once again an awesome caliber of fellow guests kept the conversations lively

Stayed: July 2018, travelled as a couple
Thank mamboboy99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KentTaylorGM, Manager at Santiago Resort, responded to this reviewResponded 23 July 2018

Thank you guys for coming back, again and again. That means everything to us! Everybody is loving the Casita since the renovation! The outdoor shower, the fireplace, the giant bathroom. It is clearly becoming everyone's new favorite room!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews