I had a 6:00 AM flight out of the Ontario, CA airport, so chose to spend the night at the BW. I got a great deal online, and when I got to the hotel, they actually gave me a ground floor room, rather than lug my luggage upstairs. The front office people were very friendly and welcoming even at 9:00 PM. I told them I would need an early shuttle to the airport, and they advised me that the shuttle would be leaving at 4:30 AM, and that the driver would come right to my room and help with my luggage. Since we would be leaving before the complimentary breakfaat would be set up they asked if I would like a "to go" bag for the next morning, which I declined. Later in the morning I was kicking myself for not taking the goodie bag to have something to nibble on! The next morning the shuttle driver was at my room right around 4:30 and there were already a few other passengers in the van, he was friendly, well groomed and alert as he drove us the couple of miles to the airport and dropped us off. The hotel itself is an older building, but has been very well maintained and upgraded. The room was very clean, well maintained and had also been upgraded. There was a minifridge, coffee maker and microwave and a large flatscreen TV with lots of channels. The bathroom was very large and well stocked with towels, shampoo, lotion, nice soaps, etc. This was a quick one-night stay, but if I ever have another early morning flight I will stay here again. I had family drop me off at the hotel, and then they picked me up 2 weeks later at the airport, but if I have a quick trip, I will probably just leave my car at the hotel, nice service that they offer.