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Traveller rating
158
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All reviews great location front desk hi express great stay morning breakfast room was clean free breakfast every request walking distance pool and hot tub definitely stay here again the general manager easy access very nice hotel pool area is fitness center per day
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Reviewed 1 April 2021

We booked our reservations to stay at the Holiday Inn Express Newport Beach through a third party. Upon arrival, we learned that they were sold out and no rooms were available. The General Manager, David Arriola, was so friendly, helpful and kind. He immediately went to work to find us another place to stay that was near the Holiday Inn Newport Beach location. David went above and beyond and helped us out much more than the third party that we used to book the hotel. On our next visit to Newport Beach, we will be making the reservation directly with the Holiday Inn Express. Thank you, David!!

Date of stay: March 2021
    • Rooms
    • Cleanliness
    • Service
Thank PalRet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Arriola, General Manager at Holiday Inn Express Newport Beach, responded to this reviewResponded 1 April 2021

Hi PalRet,

Awe, thank you so much for the kind review. You were an absolute joy to assist and I'm happy everything worked out for you. Please, please, please, with an extra emphasis on please, come back and visit soon as it would be my pleasure to have you stay with us on your next visit.

Have a fantastic week and we'll see you soon!

All the best,
David Arriola
General Manager
Holiday Inn Express Newport Beach

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Reviewed 29 March 2021 via mobile

Great front desk staff, especially David and Elisa. Yummy breakfast with hot food included, especially the warm cinnamon rolls. Breakfast gets busy, so come early. Nice selection of food items for the whole family in their market including tall can Golden Road Mango, chocolate milk, bumblebee tuna, hot pockets and soup. Rooms were comfy. Good selection of TV channels. Pool was by reservation and fun for the kids. Spa was nice and bubbly. Nice that they had full stock of clean towels by the pool. Great service all around. Would stay here again. Close proximity to bunnyhenge, Duffy boats, cute beaches, and cute parks. If you walk up the stairs next door, you can picnic and watch the sunset at Cliff Street park. Thanks Holiday Inn!

Date of stay: March 2021
Trip type: Travelled with family
Thank Party0fF1ve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Arriola, General Manager at Holiday Inn Express Newport Beach, responded to this reviewResponded 29 March 2021

HI PartyOfF1ve!

Thank you so much for the kind review. I will be sure to share your comments with Elisa. She's a superstar and we value her so much. We are also happy to hear that you had an opportunity to enjoy the area and hotel amenities. You couldn't have picked a better weekend to visit! Please come back soon as we're excited to welcome you back to the hotel.

All the best,
David Arriola
General Manager
Holiday Inn Express Newport Beach

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Reviewed 28 March 2021

Visiting our parents who live close by. Stayed for a week. Very well located to access all of the NB attractions. Friendly staff, especially those who served us free breakfast--in a COVID-sensitive manner. Great, newer shower and super comfy beds. Pool and hot tub are relatively petite but clean and welcoming. Exercise room closed due to COVID, but staff gave me good walking suggestions to substitute. Very strict about mask wearing in public spaces (thank you!). A lot for your money.

Date of stay: March 2021
    • Value
    • Location
    • Service
Thank 291marionh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Arriola, General Manager at Holiday Inn Express Newport Beach, responded to this reviewResponded 28 March 2021

Hi 291marionh,

Thank you so much for your positive review. We are so happy to hear that you enjoyed your stay and had an opportunity to enjoy our hotel amenities. We are also happy to see you recognized our COVID-19 efforts as your safety is our top priority. Please come back and visit soon!

All the best,
David Arriola
General Manager
Holiday Inn Express Newport Beach

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Reviewed 28 March 2021

It’s my second time here and it’s honestly one of the best hotels I’ve stayed. The staff are so friendly and polite and it was very easy and quick to check in. They also offer breakfast which was my favorite part of my visit.

Date of stay: March 2021
Trip type: Travelled as a couple
Thank J5893DBjenniferl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Arriola, General Manager at Holiday Inn Express Newport Beach, responded to this reviewResponded 28 March 2021

Hi J5893DBjenniferI,

Welcome back and thank you so much for visiting us again. It was honestly a pleasure to have you and we are so happy that you enjoyed your stay (yet again). Breakfast is our favorite meal of the day as well and it brings us joy to serve it hot and fresh for our amazing guests like yourself.

We are looking forward to having you back for the third time!

All the best,
David Arriola
General Manager
Holiday Inn Express Newport Beach

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Reviewed 15 March 2021

I needed an affordable place to stay for two weeks while recovering from surgery. The hotel is in a great location right on Hwy 1. I never was disturbed by traffic noises. The bed was very comfortable. The refrigerator was much bigger than those in most hotels and worked very well. I filled it up as I was staying there two weeks. Starbucks, and a great bakery (C'est Si Bon Bakery) are within easy walking distance. Fashion Island and Pacific City are 10 minute drive away and have shopping and great restaurants. Huntington Beach is 10 minute drive north on Hwy 1 and very clean and nice. A good variety for breakfast (and even some hot food) which was unexpected during covid times. The staff was very nice and helpful whenever I had a need for something. They always wore masks and the hotel was always very clean. The price was affordable compared to other hotels in the area.

Date of stay: February 2021
    • Cleanliness
    • Service
Thank Panteraluvr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Arriola, General Manager at Holiday Inn Express Newport Beach, responded to this reviewResponded 16 March 2021

Hi Panteraluvr,

Thank you so much for your positive review. It was a pleasure having you stay with us for those two weeks and we are so happy you had an opportunity to explore some of the local eateries. I must say C'est Si Bon is one of my personal favs! We hope you come back soon!

All the best,
David Arriola

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