I've stayed here before, and as a whole, for the rate that I've paid, it's been an OK hotel. I have had multiple experiences with the room keys not working properly and having to be re-keyed (like other customers), but tonight took the cake. Yesterday, I called to have my reservation extended from Saturday to Monday. I arrived late tonight after a long work day and a late dinner with a colleague, to find out that my stay had not been extended. I was also told that this Comfort Inn could only extend my stay by one day if I changed rooms. When I returned to my room, I checked on-line and found that they had King rooms available at $175 to $250/night on my travel agency website, tripadvisor and this Comfort Inn's website. I think they cared more about the weekend profit than this customer, so I won't check in the morning to see if anything has opened up, and I've booked another room at a cheaper rate with a better complimentary breakfast, just down the road. As a busy field research scientist for a private company, I don't have time to mess around with checking throughout the day tomorrow. And considering that I found a leftover Chinese dinner in my refrigerator when I arrived, and a layer of dust on some shelves in the room and bathroom. . . . . Steve, Dekalb, ILMore
- Free Wifi
- Free parking