Not ready for groups.
We were quoted special rate for rooms. Booked through the hotel and was told they did not have the room type I needed...two double beds...not a hard request. Was told they did not have any left. I called 2 months before our trip and they didn't have any more doubles? Asked how many had registered from the group. I was told I was the second person.
So I said, you're going to have to more rooms because I knew of at least six more people that were going to need doubles.
After calling our tour director, they were told by the hotel tha many of the staff that opened this new hotel have now left the hotel. I thought that was a red flag. Three more people called and complained to the hotel about the rooms...finally we recieved our rooms.
At the hotel, registration desk was not well attended.
No breakfast! Had to use a snack counter...five to ten minutes per person.
Bar closed at 9pm. We didn't get back until 9pm. Allowed us one drink.
Bar and restaurant were closed on Sunday. Ummm?
Rooms. No drawers for mor than one person
No rack for luggage.
Bathroom door was a barn slide door that dud not close...one inch gap on both ends of door. No privacy.
Plenty of space under TV toput drawers in.
Floors not cleaned well.
Room not cleaned until after 8pm, after we returned from being gone all day. Couldn't use our room
Tried to do grab and go lunch...had only one sandwich left at 11 am. Asked when more were coming, was told that was our allotment for the day. WEIRD!.
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