Nice hotel, modern and clean. Plenty of outlets and good wifi which was very helpful as I was there for work. Had a Starbucks and boba shop located in the lobby. Spacious rooms and friendly staff. Close to food and a Ralph’s down the street. I would stay again.
Thanks for the excellent review, Star!
We're delighted your time at Courtyard by Marriott Los Angeles Monterey Park was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our modern and clean rooms as well as our ample amenities, friendly staff, prime location and on-site Starbucks. That's what we like to see! We look forward to hosting you again soon for another fantastic experience.
Very clean and immaculate hotel. The lobby is huge with lots of tables, chairs, and sofas. Checking in was easy, the reception was nice. The informed me of the $15/day parking charge. It’s a bit scary as the parking is underground so if you’re coming back late at night it didn’t seem safe.
The room was great, nice big room and comfy big bed. The bathroom was very nice with a big walk in shower and a high tech bidet.
Our view overlooked homes so no privacy if the curtains are opened but it’s right on the busy street so can’t expect any nice views.
The location is convenient directly across a shopping center with restaurants and shops.
I’d definitely stay here again.
Thank you for the wonderful review, mhar20!
It's outstanding your time at Courtyard by Marriott Los Angeles Monterey Park was so fantastic! We're thrilled you enjoyed our clean, comfortable accommodations and smooth check-in process so much. We strive for excellence and your praise for our ideal location lets us know we're doing our job! We can't wait to see you again soon so we can share another amazing experience with you!
Not the best Marriott I have been to, the reviews are quite generous. The staff aren't very friendly or helpful. A lot of them didn't know much about processes or how to help. The cleaners aren't great, we were left with lots of dust everywhere and very little done about it. Up keep of the rooms wasn't good either, we had to continuously ask for toiletries that should've been refreshed. However a few redeeming qualities in that the room size is good, location isn't too bad and the hotel amenities were good. Would I stay here again? Probably not.
Thank you for sharing your feedback, harmir2021.
We're disappointed to hear you were unsatisfied with your stay. We strive to provide our guests with a wonderful experience from beginning to end so it's great you enjoyed our spacious rooms, convenient location and ample amenities. Please know your feedback regarding our staff, cleanliness and condition of our rooms will be addressed with the appropriate members of our management team so we may improve for the future.
We hope you'll give us another opportunity to provide you with the quality experience we're truly capable of sharing with our guests. Thank you again for the feedback.
We recently stayed at this hotel. We were in awe of the cleanliness of the outside and lobby and we’re excited to stay here for a few days. It all changed once we got into our room. There was hairs in the bathroom sink. The worse part was in the midst of trying to find the hairdryer, I came across a dirty underwear with a pad on it under the sink. DISGUSTING! We told front desk about it and requested for housekeeping to clean the bathroom again the next morning since it was already late in the evening when we checked in. When we left to go out the next day, I purposely left the wooden board covering under the sink for the housekeeper to see it BUT as we got back to our room it was STILL THERE! No communication whatsoever from front desk to housekeeping.
We appreciate the feedback, 100krisq.
We're deeply disappointed you had such challenges during your time with us. We regret that your room wasn't refreshed properly. We hold ourselves to a much higher standard so we'll address your concerns with our housekeeping team to help us rectify these problems moving forward.
We do hope you give us another opportunity to share a more positive experience with you soon.
This is hands down the best Marriott that I have visited! The hotel is fairly new and the rooms are immaculate. The bathrooms even have a bidet! The entrance is very nice and impressive. The front desk and housekeeping at this hotel all work together seamlessly. There is a restaurant on property called Five55 and they have a nice selection of beer and wine.
Thank you for the fantastic review, shaunw796!
It's wonderful your time at Courtyard by Marriott Los Angeles Monterey Park was so outstanding! We're thrilled you enjoyed our comfortable accommodations and lovely ambiance. It's great you felt so welcome and relaxed during your time with us! We aim to please and your praise lets us know we're doing our job!
We look forward to hosting you again soon for another excellent experience!
