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Reviewed 5 February 2021

I was pleased with my stay here.Nice & clean hotel for a very reasonable price. Also, Rushi at the front desk was great. He was very helpful by going out of his way to help me print important business documents. I would definitely stay here again.

Date of stay: February 2021
Trip type: Travelled on business
Thank georgelB3390JP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestXperience Team, Other at Fairfield Inn & Suites San Francisco Airport/Millbrae, responded to this reviewResponded 8 February 2021

Dear George, We are always pleased to receive feedback from our guests in relation to their stays with us, and we are delighted with your rating and comments - thank you very much. We are glad that you found our accommodation clean and the price reasonable, and we appreciate you taking the time to personally recognize Rushi for his helpful service. We also hope everything was in order and you had easy access to your essentials. Thank you for telling us that you will revisit us. This means a lot to us. It was a pleasure to host you, and we look forward to having you back many more times in the future.

Kind Regards,
Fairfield Inn & Suites SFO
Guest Experience Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 February 2021 via mobile

Excellent hotel I had a great experience staying at the Fairfield great staff especially Rushi was a great help who went above and beyond to solve my queries and help me with everything a must recommended

Date of stay: January 2021
Trip type: Travelled on business
Thank sahild505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestXperience Team, Other at Fairfield Inn & Suites San Francisco Airport/Millbrae, responded to this reviewResponded 8 February 2021

Dear Sahil, Thank you for the lovely review. We are delighted to hear that you had a wonderful stay with us. We are glad that you liked our accommodation, and we appreciate you taking the time to personally recognize Rushi for going above and beyond to assist you with your needs and queries. We also hope everything was in order and you had easy access to your essentials. Thank you for recommending our property to prospective guests. This means a lot to us. It was a pleasure to host you, and we look forward to having you back many more times in the future.

Kind Regards,
Fairfield Inn & Suites SFO
Guest Experience Team

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Reviewed 27 January 2021

The entire staff at this hotel, including housekeeping and front desk personnel, have been amazing! Special thank you to Debbie, Alexis, Rushi, and Michelle for going above and beyond to help me with my stay!

Date of stay: January 2021
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank F3821STryanl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestXperience Team, Other at Fairfield Inn & Suites San Francisco Airport/Millbrae, responded to this reviewResponded 28 January 2021

Dear guest, What a lovely review! Reviews like yours are what keep us going the extra mile to deliver our best and provide 100% value and quality services at all times. Thank you for taking the time to recognize our housekeeping and front desk staff members and Debbie, Alexis, Rushi, and Michelle in particular for their exemplary service. This means a lot to us. It was a pleasure to host you, and we look forward to having you back many more times in the future.

Kind Regards,
Fairfield Inn & Suites SFO
Guest Experience Team

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Reviewed 19 December 2020 via mobile

Razika was very accommodating and very pleasant upon check in. The hotel is in a very good location and you can walk to stores and restaurants as well as BART. No shuttle service to SFO due to COVID, but hopefully it will be back again after COVID.

Date of stay: December 2020
Trip type: Travelled with family
1  Thank Travelbug8113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestXperience Team, Other at Fairfield Inn & Suites San Francisco Airport/Millbrae, responded to this reviewResponded 24 December 2020

Dear guest, Thank you for choosing to stay with us and rating your experience as positive. We are glad to hear that our location suited you, and we appreciate you personally recognizing Razika for her great service. As you rightly point out, our shuttle service has been temporarily suspended to ensure the hotel's compliance with local health department rules that are currently in place due to COVID-19 and social distancing mandates. This is a temporary suspension; therefore, please call the hotel directly in the future to find out if our services have resumed. We look forward to having you back soon for another pleasant stay during your next trip to the area.

Kind Regards,
Fairfield Inn & Suites SFO
Guest Experience Team

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Reviewed 12 December 2020

I love the convenience of this being close to the airport. Traveling can be a pain in the butt, so this location worked out just great for me. I checked in early evening and was warmly greeted by Razika. Razika was such a lovely being! She also was very informative of everything, especially with the shuttles and area. There is so many food places nearby. I give Razika 5 stars for her excellent customer service! Employees here seem to take COVID 19 precautions very seriously. The staff was very friendly! I look forward to staying here again in the future.

Date of stay: November 2020
    • Sleep Quality
    • Rooms
    • Service
1  Thank a_yee808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestXperience Team, Other at Fairfield Inn & Suites San Francisco Airport/Millbrae, responded to this reviewResponded 24 December 2020

Dear guest, We are always pleased to receive feedback from our visitors in relation to their stays with us, and we are delighted with your rating and comments - thank you very much. We are glad to hear that our location suited you, and it's nice to read that our staff left a positive impression on you with their friendliness, hospitality, and strict adherence to our precautionary measures for COVID-19. We also appreciate your personally recognizing Razika for her great service and local know-how. Thank you for telling us that you will be willing to stay with us again. This means a lot to us. It was a pleasure to host you, and we look forward to having you back many more times in the future.

Kind Regards,
Fairfield Inn & Suites SFO
Guest Experience Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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