i was quite impressed with this hotel. the room was large, very clean and bright. it had a spa like bathroom as well. i wasn't expecting that at all. the staff was very helpful and friendly and there is a fitness center for added convenience. i would have rated 5 stars, but had a few issues:
1. there is no restaurant or meal service near this hotel. they do provide a nespresso machine with a few complimentary pods, but what about for a tea drinker? this was not considered.
2. although the hotel provides shampoo, conditioner and body lotion, there was no bath soap included with toiletries. fortunately, i always carry my own bar of bath soap everywhere i go. for others, not so convenient.
3. the rooms are quite noisy due to location of the hotel. it is very close to Olympic Blvd which is heavy with traffic so leaving the window cracked for fresh air wasn't an option. there was also a very loud guest right above me and it sounded like there was a horse race going on until late at night. i thought about complaining to the front desk, but decided it wasn't worth it since i only had 1 more night to my stay.
4. the neighborhood isn't the best. it is very desolate and there isn't much around. this is only an issue because as i mentioned before, there is no restaurant in the hotel so food must be located outside. still i was able to find a good coffee shop nearby (Tom nTom coffee) and an excellent Mexican restaurant (Guelaguetza) that was just steps away. otherwise, i traveled outside for most of my meals. you can do delivery service with grub hub/ seamless. i chose this options for 1 meal and although expensive, it was convenient.
5. the last issue was with security. the elevator is right by the hotel entrance and there is no access key needed to go up. it seems fairly easy for anyone to walk inside and take the elevator upstairs. this worried me because as mentioned before, the neighborhood is quite sketchy and this hotel sticks out like a sore thumb. it is very easy for any random person to walk in, take the elevator upstairs and do whatever they want. not good at all. my advice; set up a key system for your elevator that will prevent anyone from going up unless they are a legitimate guest with a card key.
overall, i would not choose to stay here again. the hotel has the right idea with the staff and cleanliness, but the location isn't ideal at all. especially when traveling for business.
