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James S

Convenient Location

5.0 of 5 bubblesReviewed 3 weeks ago
For staters; location, location, and location. The placing of the "Indigo Hotel" is super convenient to all the activities such as the Plaza Mall near by which is just walking distance. The bed was super comfortable, and I found myself leaning into sleep longer missing breakfast menu time tables.
Date of stay: May 2024
Room Tip: N/a
Trip type: Travelled as a couple
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Agency / Consultant at Hotel Indigo Los Angeles Downtown, an IHG Hotel, responded to this review
Responded 3 weeks ago
James, thank you for such a wonderful review! Hotel Indigo Los Angeles Downtown is indeed perfectly situated for guests to enjoy all the local attractions with ease. It's delightful to hear that the bed was incredibly comfortable. We hope to welcome you back soon for another restful stay.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,118)
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Traveller rating
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Reviewed 3 weeks ago

Hotel Indigo was a modern meets elegant stay. The rooms were very nice and spacious. It was in a great location close to the crypto.com arena. They exceeded our customer service expectations. Would definitely recommend to anyone. We will definitely be back.

Date of stay: May 2024
Trip type: Travelled with family
Thank Danae B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Agency / Consultant at Hotel Indigo Los Angeles Downtown, an IHG Hotel, responded to this reviewResponded 3 weeks ago

421danaeb, thank you for sharing your delightful experience at Hotel Indigo Los Angeles Downtown. The team is thrilled to hear that you found our accommodations both modern and elegant, and that our location was convenient for your plans. We’re pleased to have exceeded your expectations in customer service. We look forward to welcoming you back on your next visit!

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Reviewed 3 weeks ago

The Hotel Indigo is such a great hotel if you want to have a night out in DTLA. I had an event to go to and decided to stay the night instead of driving the 1+ hrs back after. Juan was so great and came to help with our bags when we checked in and checked out. He was amazing!! Will definitely be back.

Date of stay: May 2024
Trip type: Travelled on business
Thank NorthStar38099933315
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Agency / Consultant at Hotel Indigo Los Angeles Downtown, an IHG Hotel, responded to this reviewResponded 3 weeks ago

NorthStar38099933315, Hotel Indigo Los Angeles Downtown is thrilled to hear that you enjoyed your stay. We're glad to know that Juan exceeded your expectations and provided exceptional service with your bags. We look forward to welcoming you back soon!

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Reviewed 3 weeks ago

Hotel Indigo was everything I hoped it would b. Before our arrival, I rec’d email giving us an upgrade (we had the most beautiful view of downtown LA . (only 10 min walk to Crypto..com Arena.).After concert, got back & quickly fell asleep most comfortable mattress where I melted into the pillows.
A major plus about the Hotel Indigo is they always keep you updated. For instance, when I woke up the next morning, I recd email updating us that Social 18 would be closed for that night. That helped us because we just planned accordingly, we had drinks there before they closed, and then went out to enjoy our last evening in LA
I would love to give a shout out to both Nef and Vince For making our stay very memorable. The employees at this hotel are just amazing

We plan on coming back again in September and definitely stay at the same location location.. We stayed at a hotel indigo also in New Orleans last year you cannot go wrong They will not disappoint

Room tip: Make sure you receive email from this hotel they will definitely keep you updated. A sure plus !
Date of stay: May 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mskbris2l
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Agency / Consultant at Hotel Indigo Los Angeles Downtown, an IHG Hotel, responded to this reviewResponded 3 weeks ago

mskbris2l,

Thank you for your glowing review! Hotel Indigo Los Angeles Downtown team is delighted you enjoyed your stay and appreciated the upgrade and stunning city view. It’s great to hear you found the bed so comfortable and our timely updates helpful. Nef and Vince will be thrilled to receive your commendation. We can't wait to welcome you back in September. Safe travels!

Hotel Indigo Los Angeles Downtown team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Amazing place, highly recommend. Close to great food spots, museums, parks, roof top bars and Crypto.com arena. The rooms were extremely clean and very modern. Alec in the front desk was very friendly and attentive. It’s honestly a perfect spot to stay 10/10

Date of stay: May 2024
Trip type: Travelled as a couple
Thank Matthew K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Agency / Consultant at Hotel Indigo Los Angeles Downtown, an IHG Hotel, responded to this reviewResponded 3 weeks ago

S2615HAmatthewk, thank you for your kind words and recommendation! Hotel Indigo Los Angeles Downtown is delighted to hear that you had a wonderful stay. Alec and the rest of the team take pride in providing attentive service. We're thrilled the location, cleanliness, and modern design added to your experience. We're looking forward to welcoming you back soon!

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Reviewed 3 weeks ago

I arrived with a group of 33 individuals, most of them middle and high school students. The hotel staff was organized and everything ready. The check in was easy and facilitated by the staff, all members were great but I will like to highlight Lawrence Taylor, he was very freindly, energetic and a happy person, make us feel welcomed and that they were pleased to have us there. The dinner staff was incredible, fast and freindly, trying to satisfy our tastes and cravings, the breakfast delicious. Security responded efficient and fast when needed. The hotel manager provided us a place for short meetings every night. Satisfactory daily cleaning of the rooms was done. The bed, pillows, sheets, towels, always fresh. Air conditoners worked great. The check out also was a organized and fast process.

Date of stay: May 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Milagros C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Agency / Consultant at Hotel Indigo Los Angeles Downtown, an IHG Hotel, responded to this reviewResponded 3 weeks ago

C5242RImilagrosc,

Thank you for sharing such a detailed and glowing review of Hotel Indigo Los Angeles Downtown. It’s delightful to hear that Lawrence Taylor and the rest of our team made your stay enjoyable and efficient. We're especially pleased that you found our dining service and security responsive and accommodating. It's great to know that you appreciated the daily housekeeping and other amenities as well. We're looking forward to welcoming you and your group back in the future!

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