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Sara.T

Special thanks to Spencer

5.0 of 5 bubblesReviewed 5 Feb 2020
My family and I enjoyed this hotel with Spencer's heartfelt service.He wanted to make beautiful memories for my daughter's birthday.
He is really professional at his work!
If we want to go to a hotel in LA,we would choose this one.
Date of stay: December 2019
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterstateHotels, Manager at Residence Inn by Marriott Los Angeles LAX / Century Boulevard, responded to this review
Responded 6 Feb 2020
VaniaSaraDariush16 - we're flattered by your feedback, and Spencer really enjoyed reading it. We're so thankful that you took the time to share, and we look forward to seeing you again on your next trip to Los Angeles!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,350)
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Reviewed 25 January 2020 via mobile

This was our first experience with this hotel, it came highly recommended by a friend. We were pleasantly surprised! The front desk staff at check
In were warm, friendly and helpful. The room was spacious and clean. The bathroom was spacious and clean too! The parking was expensive. The location was where we needed to be!

Date of stay: January 2020
Trip type: Travelled with family
4  Thank Cindy E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterstateHotels, Manager at Residence Inn by Marriott Los Angeles LAX / Century Boulevard, responded to this reviewResponded 27 January 2020

flowermanfan - we always enjoy hearing feedback from our guests, so thank you for taking the time to leave these comments. We hope to see you again soon should your travels bring you back to the LAX area.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 January 2020 via mobile

Our family of four spent one night at this property prior to an early morning departure. The staff at check in and check out were friendly and professional. The shuttle to the airport was timely and ran every 15-20 minutes. The advice was to arrive in the lobby 30 minutes prior to the desired arrival time at the airport.

The room was clean, well-maintained, and well-appointed.

Date of stay: January 2020
Trip type: Travelled with family
4  Thank FS_Junkie_with_kids
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterstateHotels, Manager at Residence Inn by Marriott Los Angeles LAX / Century Boulevard, responded to this reviewResponded 24 January 2020

Thank you for taking the time to share feedback about your recent stay with us at the Residence Inn by Marriott Los Angeles LAX! We're so happy that you and family enjoyed your time here, and we look forward to seeing you again should your travels bring you back through the LAX area.

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Reviewed 18 January 2020 via mobile

This hotel is a few minutes east of LAX with a shuttle that is circulating almost continuously. Take the escalator outside of baggage claim to the second level and find a red hotel shuttle sign. We were lucky and only had to wait a few minutes for the hotel shuttle.
We arrived 3 hours before check in time but Derek(probably misspelled) greeted us warmly, took my cell phone and called when our room was ready. Excellent front desk!
The hotel is modern, clean, and updated. Our room had a great walk in shower, which is very much appreciated! Firm, comfortable bed.
The included breakfast was the normal faire. No complaints there.
Be aware that you will hear street noise from Century Blvd and the sounds of jets taking off from the airport.
There are several choices for food and drink nearby.
We will stay here again on any overnights at the airport.

Date of stay: January 2020
Trip type: Travelled as a couple
5  Thank Bill G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterstateHotels, Manager at Residence Inn by Marriott Los Angeles LAX / Century Boulevard, responded to this reviewResponded 20 January 2020

Bill G - we appreciate your time in posting comments about your experience at our hotel. Derek is certainly top-notch, and we've shared your feedback with him directly. We look forward to seeing you again soon on your next swing through the LAX area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2020 via mobile

Very convenient hotel! Convenient location to/from LAX. Convenience of an condo in a hotel. Rooms have full kitchen, eat in counter space, living area, and workspace area. Spacious size rooms to accommodate families. Pool, exercise room, fire place, Starbucks and Jersey Mike’s in the lobby. Breakfast buffet in the lobby as well. The hotel has Wally the robot butler to assists the staff.

Free airport shuttle is a plus.

Date of stay: December 2019
Trip type: Travelled with family
4  Thank W5898PGkk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterstateHotels, Manager at Residence Inn by Marriott Los Angeles LAX / Century Boulevard, responded to this reviewResponded 20 January 2020

Convenience is what we're going for! We're thrilled to hear that your stay went so well, and we look forward to your next visit!

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Reviewed 6 January 2020

We were in a leisure trip to Los Angeles. This hotel is in LAX area. Very good location. We were on 11th floor, we slept well though occasional noise from flying planes. Hotel offers very decent breakfast. Shuttle service to/from airport terminal. Front desk was very cooperative. They assisted us arranging our day trip with starline. We were picked and dropped by the starline from our hotel.
The room was spacious. A decent kitchen was there though we did not get chance to use it. A pizza shop is on the side of the building.
No complain except perhaps room charges were higher (that is the reason i am giving the hotel one less rating grade).
Overall i am satisfied and would chose the hotel when going back to LA.

Date of stay: December 2019
    • Sleep Quality
    • Rooms
    • Service
2  Thank Shahid M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterstateHotels, Manager at Residence Inn by Marriott Los Angeles LAX / Century Boulevard, responded to this reviewResponded 20 January 2020

arisha-hamzah - we appreciate your time in providing feedback about your stay with us at the Residence Inn by Marriott Los Angeles at LAX. We enjoyed reading your comments, which we have also shared with our team. We hope to see you again soon should your travels bring you back to the LAX area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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