What a hidden gem of a hotel perfectly located for Walk of fame, easy access to local stores and restaurants, staff very friendly rooms immaculate and well laid out with very comfy beds. Shower worked reallly well and beding towels etc clean.
We are delighted to hear that you enjoyed our hotel's convenient location and well-appointed rooms. Our team always strives to provide excellent service to our guests. Your kind words about our friendly staff and comfortable accommodations are greatly appreciated. We look forward to welcoming you back for another wonderful stay in the future.
The best I can say about this hotel is that it's fine. It's clean and well appointed, but the fitted sheet doesn't actually reach the end of the mattress so there's six inches of unwashed mattress exposed at the end of the bed. The water in the shower never got hot and there's no shelf anywhere in the shower or bathroom to put your things. The staff were very friendly and polite. The hotel will nickel & dime you for every little thing ($10 for parking, $25 for an extra hour at checkout, fines if you get makeup on the towels) but it's not clear where the extra cash is going since everything is the most basic. The decor is very cute, but it took three hours to get extra towels. So, it's fine.
We appreciate your detailed feedback regarding your recent stay with us. It's wonderful to hear that you found our hotel clean and well-appointed, with friendly and polite staff. We apologize for any inconvenience you experienced with the fitted sheet and water temperature in the shower. Your comments about the lack of shelf space in the bathroom have been duly noted for consideration. Thank you for acknowledging our cute decor. We hope to welcome you back in the future for an even more enjoyable experience.
The hotel was very clean and the staff very helpful. Our water didn’t stay hot and as soon as we reported it, they fixed it straight away. The heating worked well. The only problem was there was so sound proofing between rooms so you could hear the people above us stopping around at all hours of the night. It’s located close to transport and the Hollywood walk of fame so very convenient. There was a lot of homeless outside, which was intimidating but that’s nothing to do with the hotel. Hollywood blvd is so loud and sirens kept us awake every night, but a great stay overall.
Thank you for taking the time to share your detailed feedback with us. We're glad to hear you found our hotel clean and our staff helpful. It's great to know that your issue with the hot water was promptly resolved and that you were satisfied with the heating. We appreciate your understanding about the noise from neighboring rooms and surroundings and are pleased you found our location convenient. Your overall positive experience is important to us, and we hope to welcome you back in the future.
Location matters: great place to explore Hollywood and surrounding areas. Friendly and helpful staff, safe parking spot for $10 per night, rooms backwards are pretty quiet.
Rooms are also clean and well equiped.
Looking forward to return!
Great little hotel in a very central location... so close to great food and shops.. easy to walk down to the walk of fame. The room was spacious and clean. I had a great view of the pool at the front and the Griffith observatory at the back. The little kitchenette was great. Bed comfortable. Kimberley was extremely helpful and friendly... very nice to meet you and have a chat about Madonna!! Will definitely stay again.
