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We loved this hotel. It is right in the middle of downtown, super contemporary, and effordable. The rooms are minimally and efficiently designed. There are nice details, the books on the shelf, super small room with a huge bed, fitted towards the huge window. They have a nice bar in the lobby and different types of sitting areas. All colorful and stylish. I would definitely go back there. Self check in and out is also practical.
Date of stay: April 2024
Trip type: Travelled as a couple
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All reviews citizen m grand central market affordable luxury pershing square metro station street view cozy room great hotel blackout curtains common areas rooms are small hip hotel cool vibe hotel experience business trip favorite hotel room key enjoyed my stay
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Good place to stay. Lobby has plenty of spaces and seats to do work/hangout. Everything was good except that water pressure in the shower was beyond weak. ..........................................................................
Date of stay: August 2024
Trip type: Travelled on business
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Love this place. The lobby is a nice place to hang out or even do work, the rooms are well-designed. Close to the LA Subway. Great value!
Date of stay: August 2024
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Fantastic location with several parking lots around. Walking distance to the Broad, MOCA, The Last Bookstore, Grand Central Market, Little Tokyo etc. Comfortable. Beautiful. Efficient. Modern. Clean.
Date of stay: August 2024
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There was hair all over the shower wall and the shower head is broken. The bathroom was not properly cleaned before I checked into it. I have video and photos of the hair
Date of stay: August 2024
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Amanda Cruz, General Manager at Citizenm Los Angeles Downtown, responded to this reviewResponded 20 August 2024
Hello -
Unfortunately we cannot see your reservation here but if you would like to reach out to us and give us more information we would be happy to help.
All the best,
Report response as inappropriateThank you. We appreciate your input.
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My stay was actually great. I saw a lot of complaints about room size so I was skeptical but it was perfect for just me and my son. Also love the technology in the room and being able to control everything from the iPad. Absolutely loved the blackout curtains. I got the best sleep while there. My room was serviced everyday and cleaned with fresh sheets and towels. The only complaint I have is the location. It’s not as bad as some of the reviews say but it is an area where you really have to watch your surroundings. There are a lot of unpleasant people around but the hotel does lock the doors after a certain time and you have to use your room key to get in as well as to go up the elevator. As far as the employees they were mediocre. At checkin I was greeted and assisted quickly but they chatted with each other the whole time never engaging with me. Same with checkout. But the lady at the canteen, AA with curly hair, she was exceptional. Great service and very friendly. Overall I had a nice stay and I would stay again.
Date of stay: August 2024
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