As we were getting out of an Uber one night, my friend dropped her phone on the street and it slipped right into the sewer grate. We were sure it was lost forever but Hector noticed something was wrong, found us the number for the L.A. streets and sanitation nighttime hotline, and helped us actually contact someone who could help! And he gave us a round of free drinks to ease the trouble. Someone came out at 6 a.m. the next morning and she had her miraculously still-working phone in her hand minutes later. Without Hector, the rest of the trip would have been quite challenging, but he was our hero that night!