Everything we needed and more for a quick trip to LA. Great service! Especially loved starting my day in the beautiful and relaxing lobby.
779
435
137
42
36
gloriaurreas
The hotel offers good value for money
Review of Hotel Normandie
Reviewed 5 weeks ago
The hotel is very beautiful, and the front desk staff is very friendly. The rooms are neither too big nor too small; they are very comfortable. We had no issues with noise, and all of our nights were peaceful. They offer free coffee and wine at certain hours. If I could add something to the room, it would be a full-length mirror, as I believe it’s essential and is really missing from the room. I would stay at this hotel again the next time I visit Los Angeles, and I would recommend it to anyone who asks. The only thing I didn't like about this hotel is that at the beginning of the stay, you have to make a $200 deposit, which I find excessive. It takes up to 14 business days to get your money back, and even longer for international banks.
Date of stay: August 2024Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Review collected in partnership with this hotel
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adam Ruiz, Guest Services / Front Office at Hotel Normandie, responded to this review
Responded 3 weeks ago
Thank you so much for your glowing review! We’re thrilled to hear that you found our hotel beautiful, our front desk staff friendly, and the rooms comfortable and peaceful. It’s great to know that you enjoyed our complimentary coffee and wine offerings—they’re a guest favorite!
We appreciate your suggestion about adding a full-length mirror to the rooms. This is valuable feedback, and we’ll certainly take it into consideration as we continue to improve our guest experience.
Regarding the deposit, we understand your concerns, and we apologize for any inconvenience it may have caused. The deposit is a standard practice to ensure the comfort and security of all our guests, but we will review our processes to see how we can make this smoother, especially for our international visitors.
Thank you for recommending us, and we’re delighted to hear that you’d choose to stay with us again on your next visit to Los Angeles. We look forward to welcoming you back!
We appreciate your suggestion about adding a full-length mirror to the rooms. This is valuable feedback, and we’ll certainly take it into consideration as we continue to improve our guest experience.
Regarding the deposit, we understand your concerns, and we apologize for any inconvenience it may have caused. The deposit is a standard practice to ensure the comfort and security of all our guests, but we will review our processes to see how we can make this smoother, especially for our international visitors.
Thank you for recommending us, and we’re delighted to hear that you’d choose to stay with us again on your next visit to Los Angeles. We look forward to welcoming you back!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nearby Hotels
Earn rewards on eligible stays
- Booking.com
- ZenHotels.comHK$1,114
- Expedia
- Hotels.com
- ExpediaHK$1,434
- Agoda.com
- Hotels.com
- ZenHotels.comHK$1,174
- Expedia
- Hotels.com
- InterContinentalHK$1,457
- Expedia
- Hotels.com
- ZenHotels.comHK$2,408
- Expedia
- Hotels.com
- ZenHotels.comHK$848
- Official Site
- Hotels.com
- HIExpress.comHK$1,675
- Expedia
- Hotels.com
- ZenHotels.comHK$736
- Expedia
- Hotels.com
- ZenHotels.comHK$1,465
- Expedia
- Hotels.com
- ZenHotels.comHK$927
- Expedia
Reviews (1,428)
Filter reviews
1,429 results
Traveller rating
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
779
435
137
42
36
Show reviews that mention
All reviews korea town burger restaurant k town korean bbq complimentary wine wine reception hardwood floors beautiful lobby wine hour metro station walking distance street noise quiet room rooms are small would definitely stay here again convenient location per day
Updating list...
21 - 26 of 1,429 reviews
njtraveler2024
Point Pleasant Beach, New Jersey
1
Date of stay: August 2024
Ask njtraveler2024 about Hotel Normandie
Thank njtraveler2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adam Ruiz, Guest Services / Front Office at Hotel Normandie, responded to this reviewResponded 5 weeks ago
Thank you for your kind review! We're delighted to hear that you had an awesome stay at Hotel Normandie. It's wonderful to know that our service and the beautiful lobby made your trip to LA even more enjoyable. We hope to welcome you back for another great experience soon!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Theward2024
Kuwait
6
I truly enjoyed my time at the Normandie and the surrounding areas of K-Town. I would love to go back and do it all again in a heartbeat.
Date of stay: July 2024
Review collected in partnership with this hotel
Ask Theward2024 about Hotel Normandie
Thank Theward2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adam Ruiz, Guest Services / Front Office at Hotel Normandie, responded to this reviewResponded 5 weeks ago
Thank you for taking time to leave such a kind review of your stay with us. We're absolutely delighted to know that you enjoyed your time with us and the Koreatown neighborhood in which we are located. We would be honored to have you as our guest again, and wish you all the best until such a time. Best regards!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Imjennime
San Francisco, California
1
My first time at this hotel and I would say it's a solid place to sleep at. The room does give you more of an old school style vibe. They don't have smart TV but I'm ok with regular TV.
Checking in was easy but I came in at 12am. Kevin did an amazing helping me.
I love the face that they offer purified water in each floors and the of course they have ice right next to it.
Another thing I like about this hotel is they have staffs that will send you text msg to check up on my needs and also asked if I needed a wake up call or cab the day before I checked out the place. I ended up msging them to that I want to checkout by 1pm. It is just that easy to communicate with them. CJ and Frankie were very helpful.
Checking out is 12:00pm but they offered until 1pm free of charge.
I will definitely recommend this spot since the price is reasonable and it's in Koreatown. There's alot of things you can eat and do there.
Too bad I didn't think about taking pictures now that I’m checkout.
Another thing is that, I realized I left a few items at the hotel and now it’s in their lost and found. They can hold it for a month or send a friend to pick it up or they can send it to you for a fee.
Date of stay: August 2024
Ask Imjennime about Hotel Normandie
Thank Imjennime
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adam Ruiz, General Manager at Hotel Normandie, responded to this reviewResponded 1 week ago
Thank you for taking the time to share your experience with us! We're so glad to hear that your stay was positive and that you found the hotel to be a solid choice for your first visit. It’s great to know that the vibe of the rooms, water stations, and the ease of communication made a good impression.
We're especially happy to hear that the front desk staff were helpful during your stay, and that we could accommodate your late checkout request. Our team always strives to make sure our guests feel well taken care of, and it sounds like they were successful in doing so.
If there's anything we can do to assist with retrieving your items from our lost and found, please don't hesitate to reach out. We hope to welcome you back in the future!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
sxp1166
Beaverton, Oregon
1
Great location - walking distance for restaurants and cafes. Staffs are nice, friendly, and professional.
Date of stay: June 2024
Review collected in partnership with this hotel
Ask sxp1166 about Hotel Normandie
Thank sxp1166
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adam Ruiz, Guest Services / Front Office at Hotel Normandie, responded to this reviewResponded 5 weeks ago
Thank you for your review! We are thrilled to know that you found our location to be convenient to all your needs. Our staff will be delighted to hear that you found our service to be friendly and professional as this is something we strive to provide all our guests. We hope you will think of us again in the future should you find yourself back in LA, and we wish you all the best until then.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
xannx2017
23
Clean sheets, clean bathroom, amazing vintage character in lobby and throughout the hotel. Clearly labelled trash and water/ice. They brought out a microwave upon request and utilised a HIGHLY convenient texting feature to inquire about how you are enjoying your stay and what else you might need. Came across 6 different staff while staying there and all of them were friendly and efficient. Will definitely be coming back. It was SO CLEAN! Also the AC was *amazing* - really saved my sister and I from wilting in the LA heat.
Date of stay: August 2024
Ask xannx2017 about Hotel Normandie
Thank xannx2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adam Ruiz, Guest Services / Front Office at Hotel Normandie, responded to this reviewResponded 5 weeks ago
Thank you for such an enthusiastic and detailed review! We're thrilled that you enjoyed the vintage charm of our hotel and appreciated our attention to cleanliness—clean sheets and bathrooms are always a must! It's great to hear that the AC kept you cool in the LA heat, and that our texting service made your stay even more convenient. Our team will be delighted to know their friendliness and efficiency stood out to you. We can’t wait to welcome you and your sister back for another comfortable and cool stay!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC