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joanna c

Great experience

5.0 of 5 bubblesReviewed 14 Mar 2024
Everything about our stay was fabulous! From our valet Anthony , to the check in process, the restaurant and room service. We encountered friendly faces and great customer service. Would highly recommend staying here! I would come back again with my family.
Date of stay: March 2024
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Guest Services / Front Office at Los Angeles Athletic Club, responded to this review
Responded 14 Mar 2024
Dear joannacH2012PS,

Thank you for your recent stay and your feedback. We were thrilled to read that our staff at Los Angeles Athletic Club made your stay so enjoyable. We believe we have the best team in town, and we can assure you they work hard every day to deliver outstanding service; we will be sure to share your compliments with the entire team, especially Anthony. Your review means the world to us! Thank you again, and we look forward to welcoming you and your family back soon.

Najeeb Shamsid-Deen | Hotel Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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8 - 13 of 576 reviews
Reviewed 27 February 2024

This is one of the most unique places I have stayed. It has beautiful old world charm and fabulous sport and spa facilities. But what really make sit great are the fabulous staff, from the team at the spa to the front desk.
During my trip I had abad leg and the front desk staff especially Theresa Daniels and Melissa Pascal were just so helpful and kind and supportive.
Way beyond the call of duty.
I will always stay here when I come to Los Angeles, as the room are fabulous too.

Date of stay: February 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank bhoss2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Guest Services / Front Office at Los Angeles Athletic Club, responded to this reviewResponded 28 February 2024

Dear bhoss2015,

Thank you for choosing the Los Angeles Athletic Club and for your fantastic review. Our boutique hotel offers a unique experience on the top floors of our beautiful historic private club! We always strive to give outstanding service along with the ideal combination of location and style, and we love knowing how much you enjoyed our property. We are quite proud of the amazing facilities like the spa as well as sports and the history throughout this building. There are so many things to explore and so many classes and events to take part in both inside and out of the club. Staples Center, Broad Museum, and Disney Concert Hall are just of the few easily accessible venues to keep you entertained nearby. It is great to see that the hospitality provided by Theresa, Daniels, and Melissa met your expectations. It will be a pleasure to share your compliments with them for making your stay more memorable. We are excited about your next visit.

Najeeb Shamsid-Deen | Hotel Manager

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Reviewed 25 February 2024 via mobile

Right in downtown Los Angeles easy to find fantastic workout facilities on multiple floors with wonderful locker room area, only negative is the parking ticket doesn’t work. Would stay here again in fact, would prefer to stay here again if I need to be in downtown Los Angeles. Easy to get to the crypto center and lots of restaurants.

Room tip: Parking ticket machine not working
Date of stay: February 2024
Trip type: Travelled with family
Thank Stay25851077752
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Guest Services / Front Office at Los Angeles Athletic Club, responded to this reviewResponded 26 February 2024

Dear Stay25851077752,

Thank you for your fantastic review of Los Angeles Athletic Club! We're delighted to hear that you enjoyed our awesome gym facilities and found them to be neat and well-equipped. Located conveniently in downtown Los Angeles, our hotel provides easy access to various attractions, including the crypto center and numerous restaurants. We're thrilled that you had a wonderful workout experience across multiple floors and appreciated our locker room area. We apologize for any inconvenience regarding the parking ticket and will address this matter promptly. We look forward to welcoming you back on your next visit to downtown Los Angeles, and we're honored that you would prefer to stay with us again.

Najeeb Shamsid-Deen | Hotel Manager

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Reviewed 11 February 2024

The valet Angel Martinez helped me with directions and was very helpful and nice. I was trying to figure out if i could park somewhere and helped me with directions and where to go after I parked and he explained how the prices worked and how the time works

Date of stay: February 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank dianna l
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Guest Services / Front Office at Los Angeles Athletic Club, responded to this reviewResponded 12 February 2024

Dear diannal570,

We are delighted to hear that your experience with our valet, Angel Martinez, was pleasant and helpful. Angel takes great pride in assisting our guests with directions and parking inquiries, ensuring a smooth and enjoyable stay. We appreciate your kind words regarding his assistance in navigating parking options and explaining our pricing and time policies. Your feedback is invaluable to us, and we look forward to welcoming you back to Los Angeles Athletic Club in the future.

Najeeb Shamsid-Deen | Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 February 2024

Upon arrival, Mr. Larry sets the tone with a warm smile, professional attitude, and welcoming demeanor.

There’s another gentleman that’s always super helpful and kind that works on the third floor but I can’t remember his name. He’s always there in the mornings.

Overall, it’s a great experience.

I just can’t wait for the renovations to be done.

Date of stay: February 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank aundriuh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Guest Services / Front Office at Los Angeles Athletic Club, responded to this reviewResponded 9 February 2024

Dear aundriuh,

Thank you for choosing to stay at Los Angeles Athletic Club and for the review. We are pleased to know we exceeded your expectations with our hospitality and will surely share your compliments with the mentioned associates. It was a pleasure having you here, and we look forward to welcoming you again.

Najeeb Shamsid-Deen | Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2023

My wife and I decided to travel with our daughter back to LA. We are members of the Detroit Athletic Club and decided to use our reciprocal privilege in LA, excellent decision. Our stay was great, accommodations up to par and Theresa Daniels was a tremendous host, cudos to her for making this a great stay.

Date of stay: November 2023
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank Maurice R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Guest Services / Front Office at Los Angeles Athletic Club, responded to this reviewResponded 30 December 2023

Dear L6791GBmauricer,

It means so much to us that you enjoyed your time at Los Angeles Athletic Club! We are committed to providing each guest with an exceptional experience; therefore, we appreciate knowing that the service from Theresa went beyond your expectations. We are also glad you enjoyed our comfortable accommodations and are honored you chose to stay with us during your visit to Los Angeles. We can't wait to host you in the future for more great memories. Thank you again for the kind words and until next time!
Happy Holidays and Happy New Year!

Najeeb Shamsid-Deen | Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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