It took me awhile driving past the LAAC, that there was not a person to help take your bags etc. from the car. I assumed staying 2 days at the ‘Hotel/Club for a wedding.
I was guided in to the front of the building after driving around the block twice when I called and told there was a self park around the corner.
Had driven over 2 hrs. and in good physical shape , but older and somewhat confused as to manage the undertaking of checking in, your fairly new employee, Tony
, asked someone in the office if she could help me..
She took the single luggage cart , brought in my bags.. then took me up to a 4th. floor to park. We then went down elevator ,got luggage , went up a different elevator, to my room, where she helped me set down the bags
.Tony gave me info on where and when, made me feel at home, and assured me she was happy to help.. Downtown LA, is so much busier, especially mid afternoon on a Friday, than when I was here last, Being a native and able to drive from Santa Monica, , early on Saturdays, to enjoy a walk with no one in sight, down to the Pantry for breakfast shop at Brooks Bros.. and go to the flower mart, I was caught off guard. Living out of the area for years.
Tony made my arrival on Friday and leaving early Sunday a breeze..
She went out of her way to make me feel at home..I wanted to let you know she is and will be a fine long term employee in my opinion, that you Gretchen and the powers that be, can feel confident In.
I was in the Hospitality business on the west side of the city for many years.
I thoroughly, enjoyed my stay in the beautifully appointed Hotel / Club with a wonderful past, filled with memorabilia, good food, nice room and helpful staff.
Please thank Tony again !
Most appreciative,
Melinda Winet
Mc Donald/ Bahl Wedding Dec. 2021
Sent from my iPhone