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Tanya S

A beautiful little gem in the heart of Long Beach

Review of The Cove Hotel
5.0 of 5 bubblesReviewed 29 Jun 2021
Such a modern, clean hotel with ALL staff being absolutely exceptionally helpful and accommodating. Deone was very flexible with my booking and Sanjay could not be more helpful if he tried - he went above and beyond what a Front Desk Concierge would do. All the staff are a credit to Choice Hotels. Such lovely, large and comfortable rooms and beautiful modern bathrooms. This hotel is small and compacy but has everything you need. There is not a huge variety of choice in the bar for breakfast or dinner but what they do have is flavorful and served with love. I will be back again in a heartbeat. Keep doing what you do, you guys rock!!!!
Date of stay: June 2021
Trip type: Travelled on business
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Deone O Dempcy, General Manager at The Cove Hotel, responded to this review
Responded 2 Jul 2021
Dear tarnie1965,
Thank you for choosing The Cove Hotel and taking the time to provide us this Excellent rating and review! We tremendously value the feedback we receive here and I appreciate when the team members are mentioned by name to take an opportunity to celebrate their efforts. Sanjay is certainly one of the best in the business.
Safe travels,
Deone
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (899)
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Reviewed 24 June 2021 via mobile

The location is superb. The staff was extremely friendly and caring always asking if there was anything when i walked through the lobby. The rooms were big, clean and renovated. The best part was the bed! Extremely comfortable and clean! A nice touch was the blackout curtains for napping our toddler! Pool was super clean and big. A perfect getaway for our family

Room tip: Dont forget about happy hour! :)
Date of stay: June 2021
Trip type: Travelled with family
Thank David H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Deone O Dempcy, General Manager at The Cove Hotel, responded to this reviewResponded 25 June 2021

Dear David H, thank you for choosing The Cove Hotel and providing us with this Excellent review! So happy to learn you had a great time with us... we hope to welcome you back again soon.
Safe travels,
Deone

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2021

The hotel is very clean and the people are wonderful! The only issue we have is that the parking seems like it needs more security and more lighting. We're pretty nervous to park there. But the actual hotel is great and the pool area and fire pit are amazing!

Date of stay: May 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank LisaB3Boys
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Deone O Dempcy, General Manager at The Cove Hotel, responded to this reviewResponded 28 May 2021

Hello LisaB3Boys, thank you for choosing The Cove Hotel and providing us with this Excellent review! Please trust all employees working after dark police the parking both by foot and by video to eliminate loitering. I'm sorry for what made you feel uncomfortable and will personally walk through this evening to consider areas that could be better lit.
When business or pleasure finds you returning to our area please keep The Cove Hotel your only choice in hospitality.
Warm regards,
Deone

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Reviewed 20 May 2021

Everyone is so nice here, I had no problems when booking! They are very clean here and when I call guest service to request something they get me what I need quickly! Also the price was affordable. Really enjoyed my stay.

Date of stay: May 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Cali_Vas
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Deone O Dempcy, General Manager at The Cove Hotel, responded to this reviewResponded 21 May 2021

Dear Cali_Vas, thank you for choosing The Cove Hotel and providing this Excellent review... we are enjoying a pretty good roll now! We are so thankful for our guests who take the time to show the appreciation as we read these comments each day and celebrate being the #1 hotel in Long Beach. We will be looking forward to welcoming you back again soon.
Safe travels,
Deone

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Reviewed 12 May 2021 via mobile

A tad off the beaten path, but worth the drive. Nestled in amongst some residential and commercial spaces. Exceptionally clean, well maintained and appointed and great price for the quality of the room.

Large room, king bed with a terrace overlooking the pool and a door (not a slider) leading to the terrace. Bathroom has both a nice wand and tall over head shower (like RIGHT over your head, so feels like standing in a waterfall.

Internet was free, fast and with a good signal. Room was very clean, nicely furnished. If there was any drawback, it was the some of the rooms have doors to an exterior walkway vs. interior hallway, but it was a minor inconvenience. Also, the parking stalls are a bit on the narrow side if you have a wide or long SUV, like the one I was driving.

Nice little restaurant, with simple selections, so if you are looking for a more detailed meal, find a local eatery. But this worked for just a quick and easy bit.

This is a great and affordable place to say in Long Beach.

Date of stay: May 2021
Trip type: Travelled on business
Thank corehog
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Deone O Dempcy, General Manager at The Cove Hotel, responded to this reviewResponded 13 May 2021

Dear corehog,
Thank you for choosing The Cove Hotel and providing us with this Excellent review! We are so thankful when guests decide it is ok to be outside of the immediate downtown area and find The Cove Hotel to be a great, affordable place to stay such as yourself! Summertime at our pool is our main attraction and as we move into the latter part of May it is becoming the best time to visit.
We hope to welcome you back again soon.
Safe travels,
Deone

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Reviewed 11 May 2021

Cozy room. Chill vibe. Love the upgrades and design of the room and bathroom. No major problems during our stay as far as customer service or neighboring rooms. Felt safe during our stay. Just wish maintenance was available again during the stay, but sadly covid ruined that. Other than that I had a lovely experience here.

Date of stay: May 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Evelyn381
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Deone O Dempcy, General Manager at The Cove Hotel, responded to this reviewResponded 11 May 2021

Dear Evelyn381, thank you for choosing The Cove Hotel and providing us with this Excellent review! We DO offer maintenance and housekeeping services daily. Only difference is we do not enter rooms unrequested. We inform every guest upon arrival to have the room serviced simply arrange a time where the room will be vacant and we will fully refresh the room! Hopefully next time will be soon,
Deone

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