We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Jessica S
Folsom, California

Workers on strike screaming at 6 am

1.0 of 5 bubblesReviewed 25 Aug 2023
Beautiful hotel but do not stay here they are apparently part of a huge hotel strike and we were woken up at 6 am to the workers strikers screaming in front of the lobby. They have been screaming for an hour and a half so far.
Date of stay: August 2023
Room Tip: Don’t stay here picketers came at 6 am screaming outside
Trip type: Travelled as a couple
1.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nearby Hotels
HK$1,201
Fully refundable
  • Hotels.com
    HK$1,220
  • ZenHotels.com
    HK$1,163
  • Trip.com
0.9 km from Hotel Maya - A Doubletree By Hilton
Restaurant
Room service
HK$1,314
Fully refundable
No prepayment needed
  • Hotels.com
    HK$1,314
  • ZenHotels.com
    HK$1,197
  • Agoda.com
    HK$1,314
1.0 km from Hotel Maya - A Doubletree By Hilton
Free Wifi
Pool
HK$1,236
Fully refundable
No prepayment needed
  • Hotels.com
    HK$1,236
  • Agoda.com
    HK$1,236
  • Trip.com
1.4 km from Hotel Maya - A Doubletree By Hilton
Pool
Heated pool
exterior
HK$1,090
  • Hotels.com
    HK$1,090
  • Agoda.com
    HK$1,090
  • Expedia
    HK$1,090
1.2 km from Hotel Maya - A Doubletree By Hilton
Pool
Heated pool
HK$1,391
  • Hotels.com
    HK$1,391
  • ZenHotels.com
    HK$941
  • Agoda.com
    HK$1,391
1.8 km from Hotel Maya - A Doubletree By Hilton
Free Wifi
HK$1,292
Fully refundable
  • Hotels.com
    HK$1,361
  • Agoda.com
    HK$943
  • Trip.com
5.3 km from Hotel Maya - A Doubletree By Hilton
Free Wifi
Pool
HK$1,249
  • Hotels.com
    HK$1,249
  • Expedia
  • Trip.com
9.3 km from Hotel Maya - A Doubletree By Hilton
Free Wifi
Pool
Deluxe Standard King Room
HK$739
Fully refundable
  • Hotels.com
    HK$770
  • Agoda.com
    HK$620
  • Trip.com
4.8 km from Hotel Maya - A Doubletree By Hilton
Free Wifi
Free parking
HK$986
Fully refundable
  • Hotels.com
    HK$932
  • Agoda.com
    HK$921
  • Trip.com
7.7 km from Hotel Maya - A Doubletree By Hilton
Free Wifi
Free parking
HK$700
  • Agoda.com
    HK$700
  • Vio.com
  • ZenHotels.com
4.3 km from Hotel Maya - A Doubletree By Hilton
Free Wifi
Free parking
View more hotels in Long Beach
Reviews (2,399)
Filter reviews
2,399 results
Traveller rating
1,112
663
303
161
160
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
1,112
663
303
161
160
Show reviews that mention
All reviews fuego restaurant queen mary double tree water view fire pit downtown long beach beautiful hotel free shuttle across the bridge carnival cruise pre cruise love this hotel hotel restaurant shuttle service balcony parking wedding
Selected filters
Filter
Updating list...
37 - 42 of 2,399 reviews
Reviewed 20 August 2023

We stay in a lot of hotels, 40 - 60 per year. We confine our stays mostly to Hilton because we like the consistency and the treatment we receive as Diamonds.

This property was no exception. Great room, well situated property and well maintained grounds.

The real delight though was the friendly and gracious exchanges I had with Michael (senior member of the Franchisees team) and Ash (Manger of the onsite Fuego restaurant.) Both men demonstrated what I can only assume is a standard they wish to for their employees, addressing my queries (on an ongoing labor dispute and a surprise change on to a food order.) I felt heard and cared for, not at all hurried. It was almost like I was a long lost relation.

Thanks to you both for making me feel so welcome.

Date of stay: August 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank theVagabonders
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 August 2023

The hotel was experiencing a staffing strike days before we arrived, however we weren't notified until three hours before check-in, and were told that we were notified only because we are Hilton Rewards members. We were told we could see some picketing and the only service impacted was lunch at the restaurant. We were told that the strike impacted all of LA County so we assumed it wouldn't help to rebook somewhere else. We had already traveled for eight hours from out-of-state so decided not to turn around. When we arrived we were surprised to see not only around 50 picketers on the property but them using mega-phones, drums, trumpets, and other noise makers right in front of the entrance door blocking it. We had to get through them to the front desk and couldn't even hear the employee as we checked-in they were so loud. We then learned that there was no room keeping service and breakfast and dinner would be buffet. We also learned that the protestors started at 7AM every day and went non-stop until 8PM.

The hotel itself is old and had no accessibility to get our suitcases up to the elevator so had to carry them up a flight of stairs. Once at the dinner buffet we found out that it was $54 per person which is more expensive than anything on the regular menu. Later we found the the breakfast buffet was $32 per person and again, way more expensive then anything on the menu. We assume they had to cater it in we we, the guests, were carrying the costs. The shower drained slow the first night and by the second evening we found that it was completely blocked and didn't drain until the next morning. Then we found ants in the room. Also, the protesters decided to walk around the hotel and start picketing right under our room. We had enough and went to check-out to find another hotel. We found that this was the only hotel in the area with strikers, and that not all of LA County was impacted like they said originally. A horrible experience all around. We ended up at the Holiday Inn Express on Newport Beach for a fraction of the cost, with a breakfast included, and loved every minute of it.

Date of stay: August 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Bradley L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 July 2023

This place is well located and very well done. The room was big, clean, and had a great view. The location is about a 15 minute walk to the tourist stuff in Long Beach, and less than that to the Queen Mary. There is a water taxi stop at the hotel, but it appears to be defunct.
The gym is well equipped. The pool is also lovely, and is served by its own bar.

Date of stay: July 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank light122376
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 July 2023

I stay here every time I’m in Long Beach. The service is outstanding, the food is very good. The rooms are clean and comfortable but the property needs updating. It is also a wedding venue so be prepared for noise in buildings one and two, we had to move in the middle of the night once. Overall, I love this Hotel

Date of stay: July 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
1  Thank kellyben12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 July 2023

Check in was smooth. Room was a bit stuffy upon arrival but some fresh ocean air took care of that. View was great and food was perfection !! A great option for locals who just want to go up the ways for a fun LBC moment.

Room tip: Water views are the best so request one of those.
Date of stay: July 2023
    • Sleep Quality
    • Rooms
    • Service
Thank Nick942
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews