I stay here every time I’m in Long Beach. The service is outstanding, the food is very good. The rooms are clean and comfortable but the property needs updating. It is also a wedding venue so be prepared for noise in buildings one and two, we had to move in the middle of the night once. Overall, I love this Hotel
Check in was smooth. Room was a bit stuffy upon arrival but some fresh ocean air took care of that. View was great and food was perfection !! A great option for locals who just want to go up the ways for a fun LBC moment.
Fantastic customer service in every area. The beds and bedding felt like butter, I melted! I even took a picture of the pillow tag so I can get some for home. Room was clean and had high end toiletries! You literally only need your toothbrush!
I would not recommend this Hotel to my worse enemy .You walk in the room it stinks .The floors are so dirty we had to keep washing our feet because they was black from the floors .The restaurant didn’t have a very good selection of food and the alcohol drinks was premixed in big containers . The drinks was nasty tasty I order mixed drinks margaritas and it just tasted like straight tequila it’s a horrible hotel not worth what you pay .We will never ever stay at this dirty hotel again
Beautiful location, but rooms super dirty. Stains and dust all over. Socks turned black from walking around the room getting ready. Dirtiest Hilton property I've ever seen - this is from a Diamond Member. Vent to ac had a layer of what looked like white mold. But seriously layers of dust all over, stains on every wall. And the fact I had to wear shoes 100% of the times because the floors are so dirty.
Hotel flags bad reviews on Google and we will find out about here too.
