Checking in on w quiet weekday when the resort was empty but I am pretty sure I was given the worst room in the entire place. It was small and ugly. It had a terrible view overlooking the rock covered roof. I began noticing ants crawling all over the large table with the coffee machine on it. I thought that was weird but was willing to wait and see. I killed the ant. Then another. Then another. I killed up to 10 ants and they kept crawling all over. I went to the desk to speak to someone about changing rooms due to an ant infestation. The staff member at the desk was very accommodating and gave us a room upgrade. The new room was larger, it was a corner suite and had a pool view but not much else going for it. The walls and doors had dirt marks and stains and not only needed a thourough washing but a repainting. The baseboards looked as though they never been wiped ever. The lampshade had a stain on it. The curtains were stained and shredded and I can't believe they were left hanging in room let alone a suite! Our room was clean, the bathroom was clean, the beds were clean and comfortable. I believe housekeeping did a good job but the entire resort is worn, dirty and in desperate need of a reno. The staff at the pool and...Checking in on w quiet weekday when the resort was empty but I am pretty sure I was given the worst room in the entire place. It was small and ugly. It had a terrible view overlooking the rock covered roof. I began noticing ants crawling all over the large table with the coffee machine on it. I thought that was weird but was willing to wait and see. I killed the ant. Then another. Then another. I killed up to 10 ants and they kept crawling all over. I went to the desk to speak to someone about changing rooms due to an ant infestation. The staff member at the desk was very accommodating and gave us a room upgrade. The new room was larger, it was a corner suite and had a pool view but not much else going for it. The walls and doors had dirt marks and stains and not only needed a thourough washing but a repainting. The baseboards looked as though they never been wiped ever. The lampshade had a stain on it. The curtains were stained and shredded and I can't believe they were left hanging in room let alone a suite! Our room was clean, the bathroom was clean, the beds were clean and comfortable. I believe housekeeping did a good job but the entire resort is worn, dirty and in desperate need of a reno. The staff at the pool and pool bar were very helpful and friendly. There were many towels and chairs, staff was quick to help set up umbrellas. They showed a movie on Saturday night on a giant inflatable screen by the pool that was enjoyable. The resort worked hard to entertain guests, the dive in movie, a man with a bird did a show by the pool, a movie fpr kids was playing inside on Friday night. The basketball courts and tennis courts were also open to guests but there were no balls or rackets so this was disappointing. The last night we were there we saw a giant cockroach in the hallway...of the 5floor!! This resort has the potential to be great but Marriott needs to step up and provide maintenance, clean the place from top to bottom and repair it. Also get rid of all the bugs!!! Gross! The hotel staff were the only reason I didn't give this one star. They all provided exceptional customer service. However I would not stay here again and would not recommend it to anyone else.More