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All reviews hilton niseko ski valet niseko village mt yotei ski resort ski school valet service japanese restaurant deluxe room peak season chitose airport snow activities shuttle bus hot pot buffet breakfast ski shop ski equipment
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Reviewed 9 January 2018 via mobile

Perfect place for family, very nice place 😊 good food and great view. We also enjoyed the activities like snow mobile, ski for first timers. Feel so relaxed in hotel with their onsen. Nice lobby by the way. Great restaurants!

Date of stay: December 2017
Trip type: Travelled with family
Thank nethngo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel R, Hilton Niseko Village at Hilton Niseko Village, responded to this reviewResponded 18 January 2018

We are very pleased to hear that you enjoyed your stay with Hilton Niseko Village.
I am pleased to hear that you did enjoy the Onsen and the convenience of ski in / ski out facilities, I do hope you are planning another visit and we look forward to welcome you back to arguably the snowiest ski resort on the planet...

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Reviewed 9 January 2018 via mobile

This is an excellent ski in ski out resort hotel when visiting Niseko and you don't want the hassle of lugging everything around but have total convenience. The ski rental and school is literally 10-15 meters from the hotel. Gondola is right above the ski rental shop.

Hotel also has a fantastic indoor and outdoor onsen.

Date of stay: January 2018
Trip type: Travelled with family
Thank kmquek
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel R, Hilton Niseko Village at Hilton Niseko Village, responded to this reviewResponded 13 March 2018

Thank you for staying at Hilton Niseko Village. We are glad to hear that you enjoyed ski and Onsen experience. Hilton Niseko Village has been the winner of 'Japan's Best Ski Hotel' at the World Ski Awards 4 years consecutively (2013, 2014, 2015 & 2016). We look forward to welcome you back to Hilton Niseko Village in the near future to experience true Hilton Hospitality.

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Reviewed 9 January 2018 via mobile

We are Hilton members n stay at Hilton wherever we could. We have been here 4 times in the last 6 years n was always good. We love the convenience of ski in ski out facility. We also saw some differences now ..yes rooms are getting a little dated but still cozy. Yotei restaurant serves great all u can eat buffet hot pot. There are also a few new restaurants nearby the hotel there weren't there the last time we were there on top of the other 4 restaurants within the hotel. There are a few new restaurants u can choose instead of going hirafu area. Yes is more quiet n peaceful here that's why we chose to stay here. Sheva the PR manager was excellent in service n attitude. He was very friendly n had excellent customer service. He also helped out at the bfast area. The Wakka Spa was excellent too I really enjoyed it. Very clean n the therapist professional.
The only pet peeve I have are: housekeeping is in need of improvement! Cups n wine glasses not washed! There are alot more foreign talents in the hotel than before but I hope something needs to be done here. Also I hope the foreign guests read up the dos n the don'ts before going to the hot spring. I saw this young girl took the bucket meant to wash yourself into the hot spring n played with it ! N also some had their towels dipped into the hot spring as well! Seriously!! I mean i am not Japanese but try to respect their culture when u are in their countries. The whole place looked dirty n was noisy also because there were a lot more guests this time . My husband n I still love niseko but maybe we will give it a miss next time n explore other areas. Niseko is getting popular n crowded n over used but that is what it is. Good for tourism . Btw the mini bar is complimentary.

Date of stay: January 2018
Trip type: Travelled as a couple
1  Thank ke0kc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel R, Hilton Niseko Village at Hilton Niseko Village, responded to this reviewResponded 18 January 2018

Thank you for choosing Hilton Niseko Village for your recent vacation in Hokkaido,
I am pleased to hear you enjoyed the stay and the convenience of our Ski Valet facility and I appreciate your kind words about our outdoor hot spring.
Hilton Niseko Village is located on the southern slopes of the famous Niseko Annupuri Mountain and is surrounded by a wealth of outdoor activities.
The winter months offer skiing and snowboarding.
We have had a record December snowfall and I do hope you are planning another visit soon and we look forward to welcome you back to arguably the snowiest ski resort on the planet.

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Reviewed 9 January 2018

Stayed for 2 nights with Mount Yotei view, it was great especially in winter with snow. The taste and variety of food for buffet in the hotel is good. The area for onsen is not big but I like the outdoor hot spring very much.

Date of stay: December 2017
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Thank 611lky
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel R, Hilton Niseko Village at Hilton Niseko Village, responded to this reviewResponded 18 January 2018

Thank you for choosing Hilton Niseko Village for your recent visit to Niseko and taking the time to share your experience on Tripadvisor.
The Onsen is very popular with our guests and the team and I were delighted to hear that you had a wonderful stay.
I do hope you enjoyed your stay and the convenience of our
Ski in Ski out facilities and we look forward to welcome you
back to arguably the snowiest ski resort on the planet...

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Reviewed 8 January 2018

We splurged on this hotel during our honeymoon, and could not be happier. The service was impeccable. The convenience of the resort location and ski valet cannot be beat. The onsen view was breathtaking and so relaxing after each day on the slopes. This was truly the experience of a lifetime. We could not have been happier with this property.

Date of stay: January 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank JezabelleATL
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel R, Hilton Niseko Village at Hilton Niseko Village, responded to this reviewResponded 18 January 2018

Thank you for choosing Hilton Niseko Village for your recent ski holiday and taking the time to share your experience.
I am pleased to hear you enjoyed the stay and Onsen.
Also I appreciate your kind words about service experience!
We apologize for any inconveniences caused during your stay, and have taken up your comments with relevant departments to consider ways for improvement in our facilities and services in the future.
We look forward to welcome you back to Hilton Niseko Village in the near future to experience true Hilton Hospitality.

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