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Reviewed 21 July 2017 via mobile

We had a room that smelled like Skunk, we had to change our family room stay (persons per room) since there were no more rooms available. We complained and the answer was that it is a regular smell (it was the only room that smelled that way out of 4 that we had) and that there was nothing they could do other that odor spray. They mentioned the smell was due to the rocks.

Strangely it was with open door and Windows when we arrived to check in and with odor eliminator in the window. So if it is normal how come it was the only room with these items.

The other rooms are nice, a bit uncomfortable due to roof inclination on the 3rd floor.

No AC in the rooms but weather was nice and we had to sleep with the windows open. Small space to unpack, closets are too small.

Definitely not a 4star hotel.

Stayed: July 2017, travelled with family
Thank Diego L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2017

The hotel was like a medieval estate, but much cleaner! The staff were pleasant and polite. The surroundings were enchanting.The beds were comfortable, and we had several pillows. Breakfast wasn't spectacular, but the coffee was good. If you want to see the area, the place is very authentic to the place.

Room Tip: Get windows out to the fields.
  • Stayed: June 2016, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank SoBayrocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ansorena, Propietario at Casona Los Caballeros, responded to this reviewResponded 18 May 2017

Thanks so much for you review.....the Hotel staff are very happy to Know that you has been well in the Hotel.
I hope that you came back in a future.

Kind Regards,

José Manuel and sisters (Hotel owners)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2016

This is a two star property at best. Although the surrounding area is spectacular this hotel offers little service and no facilities. Booked 3 rooms for two nights and had to argue for an extra pillow! No wine in the "bar!" Left after 1 night and was still charged for supplementary beds for the unused night. Horrible breakfast. The best part of the visit was leaving a day early.

  • Stayed: August 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank drl240
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2016

Clinical operation (only interested in your money and room key) with shabby towels, horrible pillows (if you can get one!) and no air conditioning. Cash services only. Bar has no wine! Worthless breakfast. The best part was leaving a day early and still paying a supplement!

  • Stayed: August 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank drlspain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2015

Difficult to find. Much better information required.Rooms adequate but towels poor. Breakfast very ordinary. No fresh fruit. Coffee could have been a lot better. Staff friendly but only speak spanish. No restaurant so you have to drive elsewhere for a meal which is not ideal if you've just driven 250 miles to get there.Cheaper and better hotels in the area.

  • Stayed: October 2015, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank 2onholiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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