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Traveller rating
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All reviews old village unique hotel turkish bath call to prayer swimming pool no alcohol minute drive rooms are large visiting petra breakfast and dinner after a long day hammam jordan valley relaxation hillside flush
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78 - 83 of 795 reviews
Reviewed 2 June 2019

Beautiful hotel where every room is distinctive. The hotel is actually a rebuilt Arab village with all the modern conveniences. The staff is extremely helpful and the buffet is copious and the main dishes change every night. The Jordanian lamb was the best lamb we had in Greece Jordan or Israel.
Take advantage of the Turkish bath and massage. For only 25 Jordanian Dinar you get a steam bath ,exfoliating olive oil soap massage and lovely herb tea. Mohammad and Suzanne are both excellent masseuses .
The entire hotel experience was top notch.
One caveat - if you must have an alcoholic drink , you, have to go to one of, the nearby hotels.

Room tip: The hotel is an old village so there are many buildings. Take the map offered and follow it as it is easy to make a wrong turn
Date of stay: May 2019
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Milli0nmiletraveler
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Saqer Tawalbeh, Revenue Management at Hayat Zaman Hotel and Resort, responded to this reviewResponded 18 December 2021

Dear Guest,

Thank you very much for posting your review.

We are happy to know that you had enjoyed your overall stay with us and were pleased with the service provided by our Ambassadors as well as with the facilities available at the hotel, particularly with the room you had stayed in.

All your valuable feedback is greatly appreciated as it is always of immense value to us to continuously understand the level of our guest satisfaction as well as to constantly monitor and measure our service and standards at the hotel.

Thank you for staying with us and hope that we will have the opportunity to welcome you back in the near future.

Kind regards,

Reservation Manager
Saqer Tawalbeh

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2019 via mobile

My wife and teenage daughters stayed here for one night during our Jordan tour. This hotel is very clean and comfortable and we felt safe at all times during the stay. The entire staff was wonderful and helped us any way they could. The restaurant is one of the best we have eaten at in the area.

Date of stay: May 2019
Trip type: Travelled with family
Thank BSB777
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Saqer Tawalbeh, Revenue Management at Hayat Zaman Hotel and Resort, responded to this reviewResponded 18 December 2021

Dear Guest,

Thank you very much for posting your review.

We are happy to know that you had enjoyed your overall stay with us and were pleased with the service provided by our Ambassadors as well as with the facilities available at the hotel, particularly with the room you had stayed in.

All your valuable feedback is greatly appreciated as it is always of immense value to us to continuously understand the level of our guest satisfaction as well as to constantly monitor and measure our service and standards at the hotel.

Thank you for staying with us and hope that we will have the opportunity to welcome you back in the near future.

Kind regards,

Reservation Manager
Saqer Tawalbeh

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2019 via mobile

It is a wonderful hotel combining the past and the present and you are walking between the old corridors, remembering the past, it is a place worth visiting, the staff are very ethical and smile delicious food and when you come out of the hotel take a smile with you security man

Date of stay: May 2019
Trip type: Travelled as a couple
Thank Sadeq_rawad
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Saqer Tawalbeh, Revenue Management at Hayat Zaman Hotel and Resort, responded to this reviewResponded 18 December 2021

Dear Sadeq,

Thank you very much for posting your review.

We are happy to know that you had enjoyed your overall stay with us and were pleased with the service provided by our Ambassadors as well as with the facilities available at the hotel, particularly with the room you had stayed in.

All your valuable feedback is greatly appreciated as it is always of immense value to us to continuously understand the level of our guest satisfaction as well as to constantly monitor and measure our service and standards at the hotel.

Thank you for staying with us and hope that we will have the opportunity to welcome you back in the near future.

Kind regards,

Reservation Manager
Saqer Tawalbeh

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2019

Things were extremely nice there, where you can enjoy the relaxation of the stay. The open buffet is very delicious and their unique experience (the Turkish Bath) is very comfortable and joyful.
Thanks for the hospitality,

Date of stay: May 2019
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank FSawalha
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Saqer Tawalbeh, Revenue Management at Hayat Zaman Hotel and Resort, responded to this reviewResponded 18 December 2021

Dear Sawalha,

Thank you very much for posting your review.

We are happy to know that you had enjoyed your overall stay with us and were pleased with the service provided by our Ambassadors as well as with the facilities available at the hotel, particularly with the room you had stayed in.

All your valuable feedback is greatly appreciated as it is always of immense value to us to continuously understand the level of our guest satisfaction as well as to constantly monitor and measure our service and standards at the hotel.

Thank you for staying with us and hope that we will have the opportunity to welcome you back in the near future.

Kind regards,

Reservation Manager
Saqer Tawalbeh

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2019

Finish our day in this hotel after walking all day in Petra. Great private rooms all at ground level. with a cave like atmosphere. but fully equipped. Very Very authentic feeling with genuine hospitality from all service providers from the front desk on to the restaurant. The food is good but not amazing. their could be more diversity especially in breakfast. Very recommended, though a bit fat from Petra it self which can be a plus or a minus depends if you want more lively surrounding during the evening/night.

Date of stay: May 2019
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Amir S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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