A big hotel with nothing special.
The pool only had 6 long chairs, (for more than 50 rooms at least!) and when we asked if they could provide more, we had to go twice to the reception to then find out they would arrive the following week.
Old rooms with some broken sinks...
yet clean overall and welcoming staff!
all.accor.com
Booking.com
Booking.com
This hotel is located in a great location and was pleasant enough but a few things were worth noting. We did have a problem with our toilet that took two communications to finally get it fixed. Also, don't count on having WiFi and know that they only supply one key per guest room, which was quite annoying when staying with someone on a different schedule.
Tha hotel position is excellent for visitng Petra, but the management has to work harder to make this establishment more friendllier. Reception folks lacked any customer service making the check-in process very uninviting. Rooms lack any sound proof and you’ll awake un the middle of the night by entrance doors being slammed or by road noise coming from the outside. Old bed mattresses, pillows, sheets and miserable bath towels.
Stay at this hotel if you don’t really care about a sleeping or don’t care if minimum comfort. Breakfast was mediocre.
Decor is well overdue an upgrade! When we stayed in the hotel the hot water didn’t work twice. It was a particularly cold day and we had just returned from a wet trek in Petra so was not helpful. The pro is that it’s very close to the visitors centre.
The hotel was wonderful. I really enjoyed the stay here. The location is awesome - just walking distance from Petra visitors center and the hotel itself has wonderful facilities. Only downside is the breakfast spread - which is very limited. Also they dont provide water in the room and that needs to be bought from outside.
The Petra Palace hotel is a decent if slightly shabby hotel, very convenient to the Petra site entrance. The staff were very friendly and helpful. The breakfast buffet was decent as well with a reasonable choice to set you up for a days wandering. Bed was comfy and the room temperature could be set as desired. Didn't get a chance to go in the pool, but it looked good and was just outside the french doors of the room. Given the inflated tourist prices of eating nearby the buffet dinner in the hotel was excellent with a good choice of local starters, mains and puddings.Fine for a vegan and an omnivore!
