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Kathy F
Toronto, Canada

Petra guest house

5.0 of 5 bubblesReviewed 6 Dec 2023via mobile
We had a wonderful stay at the Petra guest house Rooms were very clean and comfortable. Hotel is right at the entrance to the Petra sites
The staff were fully accommodating. We especially appreciate the service from Omar, Alaa and Sameer in the dining quarters, they will ensure you have a great visit.
Date of stay: December 2023
Room Tip: Sadly the tourist department and bedouins are controlling the areas to be seen in Petra today. ...
Trip type: Travelled as a couple
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Petra Guest House Hotel , Other at Petra Guest House Hotel, responded to this review
Responded 15 Dec 2023
Dear Valud Guest

Greeting From Petra Guest House Hotel

Firstly, it was a great pleasure welcoming you at Petra Guest House Hotel, and we would like to thank you for taking the time advising us of your experience.

We are delighted to know that you have enjoyed your Visit Our Hotel, we were able to show you our commitment to hospitality.

I will gladly share your feedback with my colleagues. It's something our staff takes great pride in.

Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Petra Guest House Hotel in the near future.

Best Regards
Hotel Manager
Mohammad Falahat
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,679)
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All reviews the cave bar perfect location main building after a long day crowne plaza buffet breakfast entrance gate long walk ticket office stayed here for nights ancient city bit dated triple room nice view visitor center chalet petra
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Reviewed 6 December 2023

Staff is verynice especially Hanadi because I left my bag in the hotel and I went back.
And also a guy in night shift. He suggested us how to walk in Pertra clearly.

The hotel are also nice. The location is perfect!
next the the gate of Petra. Recommended !

Date of stay: December 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Praeploy H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Petra Guest House Hotel , Other at Petra Guest House Hotel, responded to this reviewResponded 6 December 2023

Dear Valud Guest

Greeting From Petra Guest House Hotel

Firstly, it was a great pleasure welcoming you at Petra Guest House Hotel, and we would like to thank you for taking the time advising us of your experience.

We are delighted to know that you have enjoyed your Visit Our Hotel, we were able to show you our commitment to hospitality.

I will gladly share your feedback with my colleagues. It's something our staff takes great pride in.

Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Petra Guest House Hotel in the near future.

Best Regards
Hotel Manager
Mohammad Falahat

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 December 2023

Very comfortable hotel, big rooms with oak furniture, over bath showers and robes and slippers available. Good aircon and decent breakfast though omelette station service unreliable. Location absolutely perfect for Petra visit being next to entrance. A few restaurants and souvenir shops as well as Petra museum all within few mins walk.
Friendly English speaking staff on reception. Dinners not so good soon ran out of buffet items which were then not replaced. Interesting specials including whole roast partridge and grapes dipped in white chocolate. dining room large and sometimes draughty. Also we were surprised that the water at dinner was not included in our package.

Cave bar very expensive for alcoholic drinks, beware the extra taxes levied on top of the quoted prices.

Would love to stay here again if returned to Petra

Room tip: Beware of the taxes on bar prices!
Date of stay: November 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Louise F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Petra Guest House Hotel , Other at Petra Guest House Hotel, responded to this reviewResponded 4 December 2023

Dear Valud Guest

Greeting From Petra Guest House Hotel

Firstly, it was a great pleasure welcoming you at Petra Guest House Hotel, and we would like to thank you for taking the time advising us of your experience.

We are delighted to know that you have enjoyed your Visit Our Hotel, we were able to show you our commitment to hospitality.

I will gladly share your feedback with my colleagues. It's something our staff takes great pride in.

Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Petra Guest House Hotel in the near future.

Best Regards
Hotel Manager
Mohammad Falahat

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 December 2023 via mobile

The hotel is in a perfect location for the entrance to Petra.

The room itself was very good, unfortunately most of the sockets in the room weren't work so we had issues charging our items.

The hotel is situated next to the cave bar which is ideal for a drink and food.

Our experience was good there, the only poi t is that 'some' of the staff were asking for tips.

Would recommend the hotel, the location was great.

Date of stay: November 2023
Trip type: Travelled as a couple
Thank 511jonathanm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Petra Guest House Hotel , Other at Petra Guest House Hotel, responded to this reviewResponded 2 December 2023

Dear Valud Guest

Greeting From Petra Guest House Hotel

Firstly, it was a great pleasure welcoming you at Petra Guest House Hotel, and we would like to thank you for taking the time advising us of your experience.

We are delighted to know that you have enjoyed your Visit Our Hotel, we were able to show you our commitment to hospitality.

I will gladly share your feedback with my colleagues. It's something our staff takes great pride in.

Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Petra Guest House Hotel in the near future.

Best Regards
Hotel Manager
Mohammad Falahat

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 November 2023

Great location next to the entrance of Petra’s historical site. It has comfortable and nice size rooms, plus two bars. One, the Cave Bar, which has a nice atmosphere and serves draft Petra beer..
The inside bar has a happy hour between 1pm - 2pm each day. Which after a very early start, it was nice to take advantage of, by getting there at 5 mins to 2pm.
The staff are all very friendly, especially Ghaith in the Cave Bar.
We stayed half board, the breakfast and dinner buffets were both very tasty.

Date of stay: November 2023
Trip type: Travelled with friends
Thank nealc808
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Petra Guest House Hotel , Other at Petra Guest House Hotel, responded to this reviewResponded 18 November 2023

Dear Valud Guest

Greeting From Petra Guest House Hotel

Firstly, it was a great pleasure welcoming you at Petra Guest House Hotel, and we would like to thank you for taking the time advising us of your experience.

We are delighted to know that you have enjoyed your Visit Our Hotel, we were able to show you our commitment to hospitality.

I will gladly share your feedback with my colleagues. It's something our staff takes great pride in.

Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Petra Guest House Hotel in the near future.

Best Regards
Hotel Manager
Mohammad Falahat

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2023 via mobile

The good thing about this hotel is its location. It is the nearest hotel right beside the Petra entrance and ticket booth. If you plan to go to Petra at night or go to Petra early morning, then book this hotel. However, do not expect anything fancy. The hotel rooms are average, old, and standard quality. The walls, doors, furnitures, and fixtures need to be refurbished. During our stay, only 1 out of 2 elevators were functioning. They also have a restaurant inside Petra called the Basin. If you stay in this hotel, they will give you 20% discount.

Room tip: Go early morning to Petra. If you plan to go the monastery, wear comfortable shoes and clothing.
Date of stay: November 2023
Trip type: Travelled as a couple
1  Thank beans107
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Petra Guest House Hotel , Other at Petra Guest House Hotel, responded to this reviewResponded 5 November 2023

Dear Valued Guest
Greeting From Petra Guest House Hotel

Thank you for taking the time to tell us about your experience at Petra Guest House Hotel . Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

Again, thank you for choosing Petra Guest House Hotel .

Sincerely,
Hotel Manager
Mohammad Falahat

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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