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Traveller rating
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All reviews the cave bar chalet room perfect location closest hotel after a long day crowne plaza breakfast buffet ticket office long walk stayed here for nights ancient city entrance site petra tomb tour visitors
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8 - 13 of 1,515 reviews
Reviewed 4 weeks ago

Very average hotel , well over priced for what you can get in Petra .
Close to the main entrance for a visit to Petra but that’s where it ends .
Poor service , Poor TV reception, Poor communication from the receptionists .
It’s low season but this is no excuse for poor service .
Would not recommend - Many more great hotels in Petra to stay any .

Date of stay: July 2022
    • Sleep Quality
    • Cleanliness
    • Service
Thank Chris M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Petra Guest House Hotel , Other at Petra Guest House Hotel, responded to this reviewResponded 4 weeks ago

Dear Chris M

Thank you for taking the time to tell us about your experience at Petra Guest House Hotel .

Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

Again, thank you for choosing Petra Guest House Hotel .

Sincerely,
Hotel Manager
Mohammad Falahat

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Visit the Cave Bar for a chilled drink. Service by Salah was excellent. Rooms are 5 star. Professional staff. Great atmosphere. Right next to the entrance to the site behind the visitor centre. Would recommend

Date of stay: July 2022
Trip type: Travelled with family
Thank Susan H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Petra Guest House Hotel , Other at Petra Guest House Hotel, responded to this reviewResponded 4 weeks ago

Dear Susan H

Greeting From Petra Guest House Hotel

Firstly, it was a great pleasure welcoming you at Petra Guest House Hotel, and we would like to thank you for taking the time advising us of your experience.

We are delighted to know that you have enjoyed your Visit Our Hotel And Stay With Us ,we were able to show you our commitment to hospitality.

I will gladly share your feedback with my colleagues . It's something our staff takes great pride in.

Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Petra Guest House Hotel in the near future.

Best Regards
Hotel Manager
Mohammad Falahat

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2022

Easy check-in, staff was helpful especially mr. Hashem who was very professional and excellent english speaker, Nice clean and quiet room. The restaurant and bar staff were great, excellent food and drinks along with great service. I enjoyed breakfast in the morning, and had a smooth check out. Every one I came in contact with was so friendly. Thank you all for a pleasant stay. look forward to returning when in the area.

Date of stay: June 2022
Trip type: Travelled with friends
Thank 587danyy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Petra Guest House Hotel , Other at Petra Guest House Hotel, responded to this reviewResponded 9 July 2022

Dear 587danyy

Greeting From Petra Guest House Hotel

Firstly, it was a great pleasure welcoming you at Petra Guest House Hotel, and we would like to thank you for taking the time advising us of your experience.

We are delighted to know that you have enjoyed your Visit Our Hotel And Stay With Us ,we were able to show you our commitment to hospitality.

I will gladly share your feedback with my colleagues . It's something our staff takes great pride in.

Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Petra Guest House Hotel in the near future.

Best Regards
Hotel Manager
Mohammad Falahat

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2022

A wonderful stay here - this is the perfect location for you to explore Petra. Rooms are clean, service is kind.

Hanadi at the front desk was extremely welcoming and warm and provided us with a beautiful upgrade. She was very helpful always and made us feel at home.

Sameer at breakfast always greeted us with a smile and was very accommodating.

Haytham took care of our room and it was spotless.

Finally, Zayed and team at the Cave Bar were great as well.

Thank you for the stay! Would recommend this easily.

Date of stay: June 2022
Trip type: Travelled as a couple
Thank Tasha Y
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Petra Guest House Hotel , Other at Petra Guest House Hotel, responded to this reviewResponded 26 June 2022

Dear Tasha Y

Greeting From Petra Guest House Hotel

Firstly, it was a great pleasure welcoming you at Petra Guest House Hotel, and we would like to thank you for taking the time advising us of your experience.

We are delighted to know that you have enjoyed your Visit Our Hotel And Stay With Us ,we were able to show you our commitment to hospitality.

I will gladly share your feedback with my colleagues . It's something our staff takes great pride in.

Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Petra Guest House Hotel in the near future.

Best Regards
Hotel Manager
Mohammad Falahat

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2022

I think we can easily say the best Hotel in Petra. The location is perfect, the service (very great and nice people) is amazing, the rooms are very good and the food is great. There is a cave bar very nice to chill there. I highly recommend

Date of stay: June 2022
Trip type: Travelled as a couple
Thank Mhenni S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Petra Guest House Hotel , Other at Petra Guest House Hotel, responded to this reviewResponded 26 June 2022

Dear Mhenni S

Greeting From Petra Guest House Hotel

Firstly, it was a great pleasure welcoming you at Petra Guest House Hotel, and we would like to thank you for taking the time advising us of your experience.

We are delighted to know that you have enjoyed your Visit Our Hotel And Stay With Us ,we were able to show you our commitment to hospitality.

I will gladly share your feedback with my colleagues . It's something our staff takes great pride in.

Once again, many thanks for sharing your feedback and we look forward to welcoming you back to the Petra Guest House Hotel in the near future.

Best Regards
Hotel Manager
Mohammad Falahat

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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