The staff were unfailingly pleasant. The Crown is on a busy roundabout and it is noisy. We never had any hot water in the basin despite speaking to the staff. Breakfast is served in the bar area and the housekeeping staff are vacuuming and cleaning up at the same time! The duvet was very thick and we were far too hot, we had to take the cover off the duvet and use it as a sheet. The bathroom was not cleaned during our two day stay, they just made the bed. Dust balls were under the side table in the room and there was still an auction house sticker on its leg. The evening meal was ok. Should we travel to the area again we will be staying somewhere else!