Our Background: We are a family of four - two teenage daughters that like animals. I'm a university zoology professor. My wife doesn't want to rough it TOO much, so we selected the serviced version - not the participatory version. It means you get out and see more too.
Our Overall Experience: Amazing! Our guide, Meier, was incredible competent and had non-stop enthusiasm for what he did. He was relentless in finding us amazing things to see. He had the enthusiasm of someone on his very first safari but with the knowledge of someone doing them for 11 years. He knew where to go to find everything. He could spot animals from incredible distances and using the most interesting signs. He could spot a leopard tract driving 40kph and heard distant alarm calls of birds telling him that a lion was back over a rise. We really saw everything we could have reasonable hoped to see, and way closer than you could imagine. I'd never have dreamed we would watch two lion predation events, painted dogs regurgitating to their pups, and lots more. And happen right in front of us. This is a trip that would make a wildlife fanatic VERY happy.
Food: The food was delicious! The chef preparing it for us made us put on weight - there was ALWAYS more than you could eat, and then he served dessert! Very inventive menu that NEVER repeated itself at lunch and dinner. Breakfasts were more simple, but that was just fine.
Accommodations: A three person support team drove ahead and set up everything for us. The tents, beds, and everything else were set up and ready whenever we changed camp. All VERY comfortable.
Attitudes: Everyone was VERY positive and friendly. I look forward to doing their Kalahari trip next time. I would certainly recommend them to anyone wanting a real African experience. Much better than staying at a lodge - something we also did, in neighboring Zimbabwe. Elephants walking into our camp, hyenas walking by at night who you could occasionally her from the comfort of your sleeping bag. But all very safe.
Advice: If there in May-September, bring a wind-proof down jacket for the two daily game drives (with an attached hood is even better). It's their wintertime, it's COLD in early morning and evening, and you are in an open vehicle with a lot of wind at that time. A scarf to wear over your face (or even snow mobile mask - seriously!) would be very useful. Fingerless gloves let you focus cameras and binoculars. Also, ask the owner Clint about bringing over some warm clothing to donate to the poor elderly to help out local charities there.
Suggested Improvements: I can't honestly think of any, except them providing a warm clothes checklist. Many thanks to Lesh, MK, Phineas, and Meier! And Clint for running the company.