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All reviews on stilts big garden world class perfect stay extra mile to assist minute drive home away from home rooms are clean following morning short stay friendly service recommend it to anyone green grass my parents lovely place checking in city centre
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8 - 13 of 195 reviews
Reviewed 11 October 2021

Cresta Marang Hotel is a very nice place, I loved the chalets and the service was very good. I also love the landscape and the garden, I had attended weddings only before, this time I spent three nights and have only good things to say about the facility and the friendly staff.

Date of stay: October 2021
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Review collected in partnership with this hotel
Thank mo2ctax
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Julius Keepilwe, General Manager at Cresta Marang Gardens, responded to this reviewResponded 13 October 2021

Dear Mo2actax

Thank you for your post on TripAdvisor regarding your stay at Cresta Marang Gardens Hotel.

We are delighted that you liked our customer service. We take great pride in our gardens and unique position on the banks of the Tati River and we are pleased that you enjoyed your stay in these surroundings. Thank you for your positive comments.

We look forward to welcoming you back to Cresta Marang Gardens Hotel.

Regards

Julius Keepilwe
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2021

The natural feel of the environment at Cresta Marang is very calming and beautiful.

The staff is very friendly and warm people to be around

I was upgraded to an executive suite to my surprise and delight

Date of stay: September 2021
  • Trip type: Travelled on business
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Review collected in partnership with this hotel
Thank bbasimolodi
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Julius Keepilwe, General Manager at Cresta Marang Gardens, responded to this reviewResponded 1 October 2021

Dear B Basimolodi

Thank you for the vote of confidence on TripAdvisor.

The positive feedback is greatly appreciated. It was our pleasure to host you in Francistown and we look back to welcoming you back in the near future.

Kind Regards

Julius Keepilwe
General Manager

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Reviewed 28 September 2021

Please replace floor matts in the flats rooms (227) they are worn out and difficult to clean. THE MATTS ARE OLD AND WILL ALWAYS BE A CHALLENGE WHEN BEING CLEANED. On the whole I really enjoyed the scenery and garden. The grass is well taken care of.

Date of stay: September 2021
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Review collected in partnership with this hotel
Thank sealetsa
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Julius Keepilwe, General Manager at Cresta Marang Gardens, responded to this reviewResponded 29 September 2021

Dear Sealetsa

Thank you for taking the time to complete the survey about your stay at Cresta Marang Gardens. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.

The concerns raised about our mats will be looked at though we have just finished inside refurb could be the mat is rather designed like it is painted, However we will asses the kind of mats we have placed in the rooms.

We hope to see you at Cresta Marang Gardens again soon!

Regards
Julius Keepilwe
General Manager

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Reviewed 28 September 2021

We are overlanders and new to Africa. Though not well known, there is camping at Cresta Marang. We stayed a total of 5 nights on two occasions in Sept 2021. The property is very well maintained, clean and all of the staff we have interacted with are very nice. Though we are only "camping", we are treated as well as any other guest. The Sunday brunch was outstanding. Also, we must mention the outstanding service by Neo Bethani, the customer service manager. It was 10:00 pm and we urgently needed medical care and needed advice on the best private hosital and best way to get there since there is a night curfue. Neo was still working ( and I was to learn later needed to be back to work early the following morning) and when she was informed by the front desk of our needs she immedial;ty stopped what she was doing to personally lead us in her vehicle to the hospital and persoanlly talk with the staff there to get us access . I can't thank her enough for her kindness and service to take us under her wing so to speak.

Date of stay: September 2021
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Thank 105howardm
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Julius Keepilwe, General Manager at Cresta Marang Gardens, responded to this reviewResponded 29 September 2021

Dear 105howardm
Greetings from Cresta Marang Gardens Hotel.

Thank you for your recent post on TripAdvisor regarding your recent stay at Cresta Marang Gardens Hotel. We would like to thank you for choosing us and hope that we will see you again.

We are delighted that you enjoyed your stay and that you felt welcomed and at home with us. Thank you for your very kind comments we appreciate that you enjoyed the ambience and our great service. Positive feedback from customers like yourself is encouraging and inspiring to our staff. We do appreciate that Neo went out of her way to assist you and your wife and she is the real star, this is truly African welcome filled with heart and soul. We wish your wife speedy recovery.

Thank you again for taking the time to write about Cresta Marang Gardens Hotel, we look forward to see you again in the near future.

Regards
Julius Keepilwe
General Manager

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Reviewed 27 September 2021

An excellent service offered by the staff at the hotel and they are very welcoming. I would definitely recommend it to others so they can experience a world class reception together with state of the art accomodation

Date of stay: September 2021
  • Trip type: Travelled on business
    • Value
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    • Cleanliness
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Review collected in partnership with this hotel
Thank lekgobat
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Julius Keepilwe, General Manager at Cresta Marang Gardens, responded to this reviewResponded 29 September 2021

Dear LekgobaT
Greetings from Cresta Marang Gardens Hotel.

Thank you for your recent post on TripAdvisor regarding your recent stay at Cresta Marang Gardens Hotel. We would like to thank you for choosing us and hope that we will see you again.

We are delighted that you enjoyed your stay and that you felt welcomed and at home with us. Thank you for your very kind comments we appreciate that you enjoyed the ambience and our great service. Positive feedback from customers like yourself is encouraging and inspiring to our staff.

Thank you again for taking the time to write about Cresta Marang Gardens Hotel, we look forward to see you again in the near future.

Kind Regards

Julius Keepilwe
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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