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All reviews plenty of sunbeds victoria lounge smaller restaurant entertainment team sea view across the road family room plenty of choice bus stop evening entertainment main restaurant pool area great holiday half board lovely hotel show cooking reception staff
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Reviewed 15 September 2018

A really nice hotel, very clean and quite a wide choice of food. Most of the staff are really friendly and helpful. This is a really great hotel for families with children as the animation team are brilliant. The only negatives are not enough coffee machines in restaurant, no hair dryers in rooms and quite costly for hiring the safe and the price of the WI FI

Date of stay: September 2018
6  Thank Alyson H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteles-Globales, Globales Quality Manager at Globales Gardenia, responded to this reviewResponded 28 September 2018

Dear Alyson,

Many thanks for your kind review.
We are very happy to see that we met your expectations and that you enjoyed your staying with us.
We are taking good note of all your comments, regarding to the safe, wifi, etc, and will forward them to our quality department in order to improve our services.
Thank you for your time in writing this comment, and hope we can see you soon back at our hotel.
Best regards.

Diana,
Globales Quality Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2018

Just arrived back from 7 nights in this amazing hotel staff are amazing food is delicious, I arrived on half board but up graded to all inclusive, the entertainment staff are amazing, I will be booking to go back next year the best 7 nights holiday I have ever had

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
4  Thank michellepeck2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dirgardenia, Director General at Globales Gardenia, responded to this reviewResponded 13 September 2018

Many thanks for your comments, Michell.
We are really happy to know that you enjoyed as we expect; it means a lot for all the staff.
Best regards and see you soon.

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Reviewed 8 September 2018

Just returned from a week here. The hotel's fine, easy to navigate and quiet. The pool and sunbathing areas are great and we always found a lounger and a parasol even though it was busy. There is plenty of shade and a nice breeze was a constant all week. The seafront is yards away, there are some excellent restaurants nearby and you can walk to Fuengirola centre in about 40 minutes if you don't dawdle. The bus stops right outside if you fancy. The food was decidedly average but okay for breakfast and evening meal though we ate out a few times. The free wine was handy too. I think it was intended for all inclusives but so long as there isn't a staff member behind you we could top up as much as we wished. Though the free wine wasn't great, mix it with coke and it's fine. The entertainment staff were good fun and the staff generally were helpful and friendly. One reception guy was a little surly but he was usually run off his feet so I can't blame him. We hired a car - easy as pie, from reception so we could visit Ronda. The only thing we found which wasn't great was the wi-fi which, for some reason, doesn't work too well on floor 2. I got an intermittent signal, but once we'd logged onto Netflix and started something, it usually got us to the end. Overall, we would return. Out last day meal and sangria at Don Santiago was outstanding and it's only a hundred yards away.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
3  Thank Welbudj1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dirgardenia, Director General at Globales Gardenia, responded to this reviewResponded 13 September 2018

Thank you very much for your comments and ratings.
It is very helpful for everyone since it let us to improve.
In relation to the Wi-Fi signal, we have detected a fault in the plant 2 but we are going to repair it so that in your next visit of 2019 you will find it fixed. In addition, I inform you that for the next year we will have refurbished the dining room with a new buffet to which we will add a Show Cooking.
We hope to see you again and enjoy our hotel and our services.
Greetings.

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Reviewed 4 September 2018 via mobile

Second year here both times with friends... excellent staff, clean, pool area music playlists are EXCELLENT!... caters for all nationalities. 3 minutes walk to the sea ... would recommend buying beach shoes to go in sea especially if high waves as two of our party stood in sea urchins. Food is good something for everyone, overall very good value for money. You can walk in sea front to Fuengirola centre in 30-49minutes... taxi approx €7

Date of stay: September 2018
Trip type: Travelled with friends
8  Thank Helen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dirgardenia, Director General at Globales Gardenia, responded to this reviewResponded 13 September 2018

Thank you very much, Hellen.
We appreciate your comments and explanations. All help to get to know us better and value our efforts when the staff turn themself into the client. Our staff carries out a hard work that intensifies even more with the summer heat.
We hope to see you again and continue enjoying the Hotel Gardenia.
Greetings.

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Reviewed 31 August 2018

I saw the reviews after we had booked and was quite anxious having read the negative ones. Please ignore them, it is a 3 star hotel within a short flight (less than 2 and a half hours from Gatwick) and short transfer from the UK. Yes there are some minor issues, but nothing to stop you holidaying at this hotel. I emailed ahead of our stay for a low level bedroom for my anxious son, this was sorted. Thank you.
Hotel - Is a bit tired and dated, also and high (10 floors), but very clean and tidy. Lawns mown daily.
Staff - Polite, hard working English speaking staff work non stop.
Food - Not the biggest choice, but sufficient. Always plenty of fruit, veg, bread and salads. If you take a long time choosing and then going back to your table, your food will be cold. The dishes were constantly being replaced with hot, steaming food.
Pool - Not the biggest or prettiest, but did the job, my boys enjoyed it. Always plenty of sunbed available.
Location - Right on the sea front, lovely view of the med. Bus stops right outside.
Overall, this was a great week long holiday on the Costa del Sol, if you are on a budget the Gardenia Park is a great choice. Thank you for a fab holiday, we will return.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
4  Thank Linda T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dirgardenia, Director General at Globales Gardenia, responded to this reviewResponded 13 September 2018

Many thanks, Linda.
Your words help a lot to the client and to our Staff for going on fighting to improve ourselves and our service.
Next summer you will find changes at the Restaurant because we are having a new buffet with a show cooking in order to have more choices.
We are waiting for you !!!!
Best regards.

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