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pcoh

Wonderful hotel with great service and wonderful food!

Review of Torfhus Retreat
5.0 of 5 bubblesReviewed 19 Sept 2024
Hotel's Favourite
Wonderful hotel with great service and terrific food in a gorgeous location. It looks like a postcard! We stayed in the 2 bedroom houses, which was great for us as a couple as it gave us a bit more room. It had a private hot tub, which was great. The staff was wonderful, the food in the dining room is superb - varied and inventive menu. The cabin was perfect and had lots of amenities. The setting is spectactular. Beautiful views of the mountains. They provide a northern lights wakeup call, so you know if there are northern lights and you don't have to watch for them yourself. It is a great place to see the northern lights because it is so open.
Date of stay: September 2024
Room Tip: Ask for the 2 bedroom cabins - great for a couple with a private hot pool!
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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All reviews wine pairing magical stay private hot pool golden circle breakfast and dinner northern lights icelandic horses well equipped kitchen the main house two nights hot pot dining room basalt turf storm longhouse property
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Reviewed 27 July 2024

While the hotel is good, my wife and I were shocked when we were presented with a bill for 450 euros for a “culinary experience” in the restaurant. No one ever mentioned the cost and were given no information or menu beforehand. The food was good but it was ridiculous to pay more than double what a very good meal would cost in London. It is unethical to charge guests like this without providing ANY prior information. I rather doubt we were the first to be ripped off like this. Beware.

Date of stay: July 2024
Trip type: Travelled as a couple
Thank Discover686955
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 July 2024

This place is straight up magical. We stayed for two nights in late June with a family of 4 and were mesmerized.

We didn't check in until close to 10pm but Leo did an incredible job making us feel welcome, bringing us some wine and even some incredible french fries for our kids.

We spent both late evenings in the hot tub which was a great experience given the Icelandic weather where one second it is sunny and the next raining and windy.

The dinner, while expensive, was a great experience and they kept the wine flowing as part of the pairing. The room that dinner is served in is very special with incredible views of the property and viking-like styling. The breakfast buffet was also delicious and had enough items to keep everyone in the family happy. While you likely won't need to eat lunch on property, be aware that they don't serve it so you will have to go off-property in case you are just hanging around for the day and not off seeing sites.

The overall setting is beautiful with fields and horses in view. Each house is far enough away from the next to feel relatively private.

The concierges that I emailed while planning our trip were super helpful in coordinating a private SuperJeep tour which we took for the day into the Þjórsárdalur Valley and all the way to Landmannalaugar in the Highlands. I highly recommend this day trip as it is somewhat off the beaten path and we experienced some landscapes that were totally different than what we saw throughout the South Coast and Golden Circle. If you do this trip, make sure to coordinate for bagged lunches at least 24 hours in advance as we did not and had to stop at a local 7-eleven style market to grab lunch items.

If I were to come to Iceland again, I would make this my home base and do excursions from here rather than splitting my time with a few nights in Reykjavik. It is that beautiful and unique of an experience.

Thanks Torfhus for such a fantastic family experience!

Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kamd2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 June 2024

My partner and I were left utterly disappointed with our stay at the Torfhaus (Torf-House) Retreat. First, the rooms were quite lackluster considering the exorbitant prices we paid - lack of shampoo, conditioner and other normal amenities, close-quarters living in the TorfBaer (twin-bed setup), and no access to light snacks and beverages pre/post meal. Speaking of food, while the quality of the food is outstanding, the optionality was non-existent. While I think it’s lovely that they are promoting Icelandic food, it is also important to cater to your audience and add some optionality. If you are going to charge a fixed 100 euros for dinner, I should be able to somewhat pick what I’m eating. All in all, I would not recommend Torfhaus to future guests in Iceland. Do better.

Date of stay: June 2024
Trip type: Travelled with family
Thank Lucy F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 June 2024

My wife and I were excited to visit based on the reviews and decided to ignore the few that were poor. We had booked a 2 night stay for our 15 year anniversary but had to leave earlier due to family emergency. We also had the volcano eruption a few days before to deal with and our 17 year old dog that had passed a few days before our trip. Anyhow, we tried to ask the staff if they could make an exception and give us a break but they would not budge. Considering we had a heavy set of circumstances, the front desk suggested we reach out to management, which we did by writing an email. Management decided to ignore our email entirely, which is a first for me considering they are supposed to be in the hospitality industry.
I personally work in the hospitality industry so I know that service culture comes from the top....at over $1000 a night, front desk won't even ask if you need help with your luggage at any time (check in or check out).
The very basics are missing in the rooms for the price category, examples include:
- no luggage rack (when asked for one, they suggest bringing a towel so you can lay your luggage on the floor)
- no tissue box
- no conditionner
- no bathroom mat
etc....
However, great restaurant staff at dinner time - very friendly and funny. We also thought the food was delicious. It is true though there is no menu and no prices.
Could not recommend.

Date of stay: June 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Palouxc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 June 2024 via mobile

Let me preface this review by saying that my wife and I travel a lot, and have stayed in a range of hotels from high-end to not so high end.

If you want a ‘retreat’ to get away from it all then this is the place for you. It’s (reasonably) isolated, quiet and calming. There’s none of the buzz and noise of the bigger hotels. And the staff are welcoming, pleasant and helpful.

However, I have two less than positive comments. The first is that we would have expected robes, slippers and toiletries. The rooms are small and minimal, reflecting the ecological ethos of the hotel, but since they are also high cost, greater attention to in-room guest comfort would be reasonable.

The second is the restaurant. I’m happy with the idea of the chef not deciding what to cook until they know what’s available on the day. What I’m very unhappy with is not being told the menu when sitting down to dinner. Among other things, it can make wine choices challenging. As much as we tried, waiting staff would not tell us what we were about to eat.

Apart pushing guests into opting for the wine pairing, it smacks of arrogance on the part of the chef and hotel management (‘we know best and the customer doesn’t). Having said that the wine pairing (and sommelier) was good even if it makes the meal more expensive. Needless to say, we opted out of dinner for our remaining two nights and ate at local restaurants, which were good.

It’s a shame that this hotel, which was billed as the potential highlight of our Icelandic road trip, turned out not to be the case.

Room tip: Beds are hard.
Date of stay: May 2024
Trip type: Travelled as a couple
Thank Dr Neil G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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