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Traveller rating
3,294
1,073
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191
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Reviewed 4 December 2023

Very nice resort. The "Gold" room was a sort of mini-suite and nicely appointed. It also came with access to the "Gold Lounge" which has good food and beverages. Throughout the resort, the staff were professional, friendly and efficient. Dining on property is not bad -- Bourbon Steak is probably the best of them -- but there are other options not too far a drive (or Uber) away.

Date of stay: December 2023
Trip type: Travelled on business
1  Thank MisterBBB
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fairmont Scottsdale, Agency / Consultant at Fairmont Scottsdale Princess, responded to this reviewResponded 5 December 2023

Dear MisterBBB,

Thank you for staying at the Princess and for taking the time to leave a positive review. We're thrilled to hear you enjoyed your stay and we look forward to welcoming you back again soon!

Kind regards,
Fairmont Scottsdale Princess

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 December 2023

Pros
- Price is reasonable
- We had an issue with the heating, but we had someone come within an hour to fix it
- The Christmas lighting was well done
- Room is comfortable

Cons
- It’s very busy
- Room cleaning was at all hours. One day they were knocking on our door at 9AM…. Another day the room wasn’t cleaned by 4PM.
- Food is very expensive
- The property is huge…. They need a lot of people to run the place. I don’t think many of them were trained properly. We were given wrong information a number of times which caused confusion and frustration.

The kids had fun and it’s in a nice part of town.

Date of stay: November 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank R2005HBmohammada
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fairmont Scottsdale, Agency / Consultant at Fairmont Scottsdale Princess, responded to this reviewResponded 4 December 2023

Dear R2005HBmohammada,

Thank you for staying with us and for taking the time to leave a four star review. We're thrilled to hear you enjoyed your room and our Christmas at the Princess event! Thank you for sharing your feedback, we'll be sure to pass it along so that it can be addressed. We look forward to welcoming you back again soon!

Kind regards,
Fairmont Scottsdale Princess

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Reviewed 3 December 2023

We were staying for my daughters birthday. The room was amazing and the Christmas experience was so fun and magical. We ordered room service and they made birthday cookies with a vandal and sang happy birthday for my daughter. Amazing!!!

Room tip: Stay a night and experience the Christmas event.
Date of stay: December 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Jamie V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fairmont Scottsdale, Agency / Consultant at Fairmont Scottsdale Princess, responded to this reviewResponded 4 December 2023

Dear jamievP1654TV,

Thank you for the perfect score! On behalf of all of our colleagues who made your experience exceptional, we would like to wholeheartedly thank you for choosing to celebrate your daughter's birthday with us at the Fairmont Scottsdale Princess.

We greatly appreciate your lovely review and we look forward to welcoming you back to the Fairmont Scottsdale Princess soon!

Kind regards,
Fairmont Scottsdale Princess

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Reviewed 2 December 2023

It was the most wonderful resort experience I’ve ever had. The Christmas experience was breathtaking and the service was truly exceptional. The bellman, Alonzo H, was kind and helpful and went above and beyond to take care of all my needs. I look forward to bringing my family back as soon as i can.

Date of stay: December 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Megan Fate M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fairmont Scottsdale, Agency / Consultant at Fairmont Scottsdale Princess, responded to this reviewResponded 4 December 2023

Dear meganfatem,

Thank you for sharing your positive review of the Fairmont Scottsdale Princess. We are pleased to hear that your experience has been so enjoyable with us and we have shared your positive comments with our team.

Turning moments into memories is extremely important to our resort, so thank you for taking the time to post your experience. We look forward to welcoming you back to the Fairmont Scottsdale Princess soon!

Kind regards,
Fairmont Scottsdale Princess

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Reviewed 30 November 2023 via mobile

Amazing experience! Christmas at the Princess was well worth the value. The entire staff was incredible and so accommodating. Food was delicious. Felt so welcomed with our wild 2 & 4 year old, and the dog. Thank you Mr John who facilitated our check in in the valet area and continued to remember us and the care of us throughout our stay.

Date of stay: November 2023
Trip type: Travelled with family
Thank Molly W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fairmont Scottsdale, Agency / Consultant at Fairmont Scottsdale Princess, responded to this reviewResponded 30 November 2023

Dear Molly W,

Thank you for the perfect score! On behalf of all of our colleagues who made your stay exceptional, we would like to wholeheartedly thank you for choosing to spend your Thanksgiving holiday with us at the Fairmont Scottsdale Princess.

We greatly appreciate your lovely review, and will be sure to pass along your kind compliments to our team. We look forward to welcoming you back to the Fairmont Scottsdale Princess soon!

Kind regards,
Fairmont Scottsdale Princess

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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