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Traveller rating
1,273
460
149
51
48
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All reviews miniature golf tennis courts putting green walking path studio unit kiddie pool fashion square full kitchen hot tub enjoyed our stay washer dryer old town great place to stay nice pool time share home away from home family vacation
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Reviewed 18 September 2018

Top notch place. Well run. Pool and classes were great. Nice, quiet. We enjoy Old Scottsdale and it is very close to that. Also Fashion Square Mall is nearby. And viewing the Camelback Mountain is such a bonus.

Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Mobile129104
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Erin P, Manager at Scottsdale Camelback Resort, responded to this reviewResponded 18 September 2018

Dear Mobile129104,

Thank you for taking the time to review our Resort and for the phenomenal 5-star rating ! I am so pleased to hear that you had a great stay with us! We look forward to welcoming you back again!

Sincerely,
Erin Press
Director of Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2018

This was our first visit using our RCI points. I was really excited to find points had been discounted for this location during the exact time we need to be in Phoenix.The resort was everything we expected and hoped it would be.We had a couple issues with our unit and they were responded to and acted upon very promptly.We had sold our home in IN and came out here to purchase another home. This was a perfect place to stay for the purpose of our visit. I can't really comment on the activities at the resort as we did not participate.I would recommend this location to anyone. It is a convenient location as well.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RCI
Thank mduvall1210
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Erin P, Manager at Scottsdale Camelback Resort, responded to this reviewResponded 18 September 2018

Dear mduvall1210,

Thank you for taking the time to review our Resort and for the great 5-star rating! I am so pleased to hear that you had a great stay with us and that we were everything that you needed while changing houses and moving from so far away. We do hope that you will consider using your RCI exchange again to stay with us as a home-away-from-home. We look forward to welcoming you back again!

Sincerely,
Erin Press
Director of Marketing

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Reviewed 18 September 2018

This is a topnotch resort in an excellent location for shopping and dining. It's close to Fashion Square and Old Scottsdale. The Entertainment District is also nearby. There are plenty of parks nearby and you can hike to the top of Camelback Mountain if it's not too hot.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank fisherjim23
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Erin P, Manager at Scottsdale Camelback Resort, responded to this reviewResponded 18 September 2018

Dear fisherjim23,

Thank you for taking the time to review our Resort and for the amazing 5-star rating! I am so pleased to hear that you had a great stay with us. We love to see that our guests take full advantage of our location and some of the highlights of the Sonoran Desert. We look forward to welcoming you back again!

Sincerely,
Erin Press
Director of Marketing

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Reviewed 18 September 2018

Resort was in a good location near Camelback Mt. Staff at desk were very pleasant. Villa was very spacious with 2 bedrooms and very nice. You had housekeeping once for the week. Pool area and bar very nice. Some activities. Close to Old Town Scottsdale.
Very nice experience.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank 25sandy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Erin P, Manager at Scottsdale Camelback Resort, responded to this reviewResponded 18 September 2018

Dear 25sandy,

Thank you for taking the time to review our Resort and for the fantastic 5-star rating! I am so pleased to hear that you had a great stay with us! We look forward to welcoming you back again!

Sincerely,
Erin Press
Director of Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2018

The rooms were very old and dirty the maid service very very poor. They need to do something with their aunts crickets and other Critters crawling in your VillaOn the upside the front desk girls very nice always greeted you with a smile food and bar servers were excellent.Met some very nice people in the pool very laid-back property

Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank EMWEL1015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Erin P, Manager at Scottsdale Camelback Resort, responded to this reviewResponded 18 September 2018

Dear EMWEL1015,

Thank you for taking the time to review our resort. I apologize for the issues that you experienced within your villa. Clearly this is not our standard level of cleanliness or service. I can assure you that I will review this with our management team to ensure that all appropriate teams and supervisors are informed of the situation and can use this as a training tool for their teams. I appreciate that regardless of your challenges you still felt that our people were focused on guest service.

Sincerely,
Erin Press
Director of Marketing

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