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Cascade Manor
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Reviews (210)
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Reviewed 18 August 2017 via mobile

My wife and I drove from home to Cascade Manor in Paarl. Apart from 2,3 km on poor dirt road, the drive is pleasant, as you wind your way to this oasis set up against the majestic Western Cape mountains. Our spa treatments, more extensive for the Princess, were excellent. Well trained staff meet a standard easily compared with the best internationally. Following our pampering, we enjoyed a light meal of chicken schnitzel and fries, done to perfection and served with a fresh, crisp salad. Maybe not so light. There's a Beautiful outlook from the restaurant dining area. We eat inside because it was a fine, but cold day. After our meal we took a short and easy stroll of just 300 meters to a beautiful waterfall. A tranquil oasis. Ultimate relaxation at a relatively low cost. Excellent value and a first, but certainly not a last time for us. The staff, without exception friendly and attentive. Highly recommended!

Stayed: August 2017, travelled as a couple
Thank Pat O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2017

My friend and I spent 2 days at the Manor which included some spa treatments. The ladies who gave us the treatments were fantastic. Massage just like I like it. It was a lovely couple of days but unfortunately when I made the booking I was told the 2nd day of out stay was fully booked for treatments. This was not the case. There were no therapist because it was Woman's Day and there was an aerobic function . We came down for breakfast only to be confronted with the loudest worst music you can imagine. We were forced to leave the Manor and to into town to avoid this awful noise. We should have been told there was an event and we could have made our booking for another time. What at shame. Spoilt our stay quite a bit

Room Tip: The tell you there is wifi..but there is no connection. All rooms seem very good.
  • Stayed: August 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Sportsbunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2017

My friend book this Hotel and Spa for 2 nights. When she tried to book our various treatments we wanted to have she was told that the Wednesday, our only one full day, was fully booked. We then booked our treatments for Tuesday afternoon and Thursday morning. When we arrived at breakfast on Wednesday morning the tranquil hotel had been turned into a giant aerobics centre with about 50 people jumping around to some seriously loud techno music. Totally unpleasant for us who came for a relaxing 2 night break. After breakfast we drove off to Paarl and spend 5 hours looking at the town. When we got back at about 15h00 the peaceful atmosphere had been restored. Not impressed. Surely the staff should have pointed out that they had some sort of "Women's day" activity and we could have chosen two other nights.

Room Tip: The room in the annex was OK, close to the indoor pool but the wifi did not work, no network.
  • Stayed: August 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank dag1307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2017

Cascade Manor is a serene escape from the maddening crowds, near enough, yet far enough. I was skeptical at first, but delighted to discover that it was located at the foothills of the beautiful mountains, away from everything. Beautiful scenery, fantastic staff and great food! The owner and her staff went out of their way to ensure that our stay was comfortable and special in every way. We stayed in the Spa rooms which had incredible views, nice and quiet, private. They were thoughtful around our dietary requirements and also with my advanced pregnant state. All their staff are well trained and attentive - from the Spa therapist to the room cleaners. Wonderful stay!

Room Tip: Spa rooms are quieter and more private as away from the main hotel, have a lovely patio.
  • Stayed: April 2017, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank tasneem_casker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2017

Although our treatments were good, this spa was disappointing for 3 reasons.
1) It had an indoor pool, which was cold, with no towels or gowns to use
2) I booked a facial, but the therapist was told that I was having a massage
3) We were told that we could order snacks and drinks from the restaurant while at the spa and using the facilities, but there is no-one there that you can order from

  • Stayed: May 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank AntoinetteUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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