I have only dealt with a Kobus and Luche telephonically from the Paarl Boutique Hotel and through the appalling service received, i never want to go there ever!
I paid a deposit on the 1st of March for our trip which will be on the 29 April - 3 May and due to work commitments I have unfortunately had to cancel the trip and have thus requested the deposit to be refunded to me on the 9th of March and since then, Im being referred to this elusive manager Dawie who doesn't even have the decency to email me back or call to let me know if there is a problem with my request. Kobus and Luche on the other hand keep on assuring me that my money will be refunded in full, however, a week later nothing! I was given Kobus`s number but his cell 082 782 7590, rings and goes unanswered.
If anyone is need of terrible service and being given the run around, please go to the Paarl Boutique Hotel!More
- Free Wifi
- Free Parking