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All reviews la residence the cliff cape town our honeymoon spa treatments moment you arrive boutique hotel infinity pool whale watching overlooking the ocean amazing hotel attention to detail heaven on earth huge bathroom south africa stayed longer stunning views
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Reviewed 7 December 2016

Forget the fact this 6* quality Hotel / Beach House sits on the edge of the sea and commands the most perfect views of whales, seals, mountains and waves

Forget the fact the the food is exquisite and delivered with such skill

Forget the chef and his team attends to all 22 guests ( Max ) needs with such precision and food taste. The changing menu daily is just stunning both in choice and execution

Forget the rooms are all individual and decorated with such style. It goes without saying its so beautifully presented ( thank you housekeeping )

Forget the fact that from the minute you arrive you get the feeling that NOTHIING is too much trouble, you feel like its a home for your stay

Forget the fact that the General Manager Shane here has built the most superb team of people and himself exudes care and the will to make sure everything is perfect

Forget that absolutely nothing is too much trouble for anybody

Forget the fact that a mild illness for my husband when he arrived had Team Birkenhead heading especially to the pharmacy for his needs without question and with such care

Forget the fact that the service you receive is pitched so perfectly for everyone. We can see the fact that guests are all given the service that their requirements need, everything seems tailored

Forget the attention to detail with all the eclectic beautiful furnishings throughout the property

Forget the fact that there is never a rush or shortage of places to sit and enjoy whatever you wish, sun, quiet, food, a drink etc etc

Forget the fantastic wine and cocktail list all inclusive all day ( in fact theres no need for a cocktail list they will just make what your request )

Forget the fact that breakfast lunch and dinner times START at whenever anybody wants to start and FINISHES when everybody has finished

Forget the terrace with views over the ocean where you can sit, drink, eat, wave watch, seal watch etc

Forget the flower arrangements and designs around the property, truly stunning.

Forget the fact that every member of staff knows your name and looks out for your needs

Forget housekeeping took a shirt and trousers from us after asking for an ironing board and delivered them back 5 mins later perfectly ironed with no quibble or cost

Forget the fact the all the customers here are so nice and thats down to the fact that you can't help but be calm here

Forget the fact that I've forgotten all the things I've haven't forgotten because this place will be etched in our minds and hearts forever. How such standards of personal attention are consistently delivered here is a lesson to other establishments. If I was looking to understand, watch and learn how the BEST hospitality is delivered I would want a lesson here.

I am 55 I have stayed & eaten in reputedly the best hotels and accommodation in the world. I know people say that and its relative BUT its a honour to have stayed here.

Birkenhead have a video presentation on their website and we watched it before booking, we took it all with a pinch of salt BUT let me just say that everything Shane the manager and owners mention in the short few minute summary of Birkenhead House is true! They deliver what they promise!

David and I want to extend personally ( and we've never done this on Tripadvisor before ) our thanks to Team Birkenhead ..... hats off to perfection ( although I get the feeling thud never feel they had ever reached that ) and of course we will be back for a longer stay.

OUTSTANDING & THANK YOU

Peter

Room Tip: The room wouldn't matter here as the whole house is your room and its stunning
  • Stayed: December 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank WorlddTravellerr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2016 via mobile

The standard remains first class. Food and drink was sumptuous especially the evening cocktails whilst watching the sunset.

As good as the first time although we thought Rm 5 with its own splash pool was disappointing.

Still no whales better luck next time!

Stayed: November 2016, travelled as a couple
Thank Andrew D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2016 via mobile

Have stayed in many places around the world, and in SA in particular and few match the location of this hotel.
Apart from that the food is excellent, the decor very attractive and the staff couldn't do more for you.
Certainly somewhere to very seriously consider if you visit Cape Town or want to see the Cape of Good Hope

Stayed: February 2016, travelled as a couple
Thank discerninglyenglish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2016

Birkenhead House is simply perfect. Staff are all so friendly and efficient, the rooms and food are exceptional and the sighting of the hotel was beyond our wildest dreams. The cliff path walk was lovely even though we didn't see any whales. It really is all inclusive and the choice of wines by the glass is amazing.
Thanks Ricardo and everyone else hope we can return one day.

  • Stayed: November 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank alison806
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2016

Stunning location, the facilities are excellent, the staff are incredibly accommodating and the food is exceptional. Everything is just 5*. There are absolutely no negatives at all. It is quite possibly the best hotel we have ever stayed at. It has a boutique and intimate feel and has just the most breathtaking views across the sea.

Room Tip: They are all lovely
  • Stayed: November 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank arparkes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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