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All reviews shopping centre suite hotel self catering three bedroom apartment secure underground parking walking distance full kitchen convenient location lovely apartment well equipped kitchen washing machine main bedroom hotel is situated your doorstep restaurants and shops large balcony comfortable beds
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Reviewed 20 May 2017

We spent 3 nights here and didn't want to leave. The apartments are so spacious, 3 bedrooms, living area and kitchen. They are modern, well equipped and kept in a spotless condition​. They are located just 5 minutes walk from bars and restaurants, and have secure carparking. The staff were very friendly and helpful. We really enjoyed staying here and would definitely return.

Stayed: May 2017, travelled as a couple
Thank David J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JacoNrt, Manager at Whale Coast Hotel, responded to this reviewResponded 15 June 2017

Dear David

On behalf of the entire team at The Whale Coast Hotel, I would like to thank you for choosing to stay with us. I am delighted to hear that you enjoyed your stay and many thanks for the lovely review! We are looking forward to welcome you back again soon.

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Reviewed 18 May 2017

Great find..the hotel is in the shopping....yay. The family unit was lovely and had all the amenities one needs for self catering no within walking distance to restaurants if you wish to eat out. It's also located within walking distance to the beachfront and lovely boutiques. Staff very friendly and helpful.

  • Stayed: May 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Patricia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JacoNrt, Manager at Whale Coast Hotel, responded to this reviewResponded 15 June 2017

Dear Patricia

Thank you for your review of your recent stay at The Whale Coast Hotel. We truly value and appreciate your feedback. The team and I are delighted that you enjoyed your stay and we certainly hope to welcome you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2017

Fresh,Hygienic,Spacious and comfortable
breakfast excellent and real value
Well situated near to beach but a stone's throw from a mall
Parking undercover and free
Super Friendly Staff and the personal touch of the Husband and wife owners makes it special

Room Tip: All Good rooms with some view
  • Stayed: May 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank LanceAron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JacoNrt, Manager at Whale Coast Hotel, responded to this reviewResponded 18 May 2017

Dear Lance

We are absolutely thrilled about your positive feedback and that you enjoyed your recent stay with us. Our hotel is indeed situated perfectly to explore all that Hermanus has to offer, and I am delighted to read that you enjoyed the spacious apartments and wonderful service from our team. We look forward to welcoming you back soon.

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Reviewed 9 May 2017

We stayed at the Whale Coast Hotel for a birthday weekend and it was the best possible choice of accommodation. The entire experience was excellent - from the online booking, to the communications from the hotel prior to our visit, to check out. The apartments are gorgeous - spacious, modern, fully equipped, convenient and centrally located (there are shops downstairs and everything else in Hermanus is within a short walking distance) and spotlessly clean. Upon arrival we were given a bottle of wine and nougat as a birthday gift from the hotel - a lovely touch. But the most important thing to mention is the truly exceptional service from the staff. Every single person we came into contact with was friendly, efficient and super-helpful - from the porters, reception and duty managers to the kitchen and cleaning staff. When we realised that the geyser had tripped, leaving us temporarily without hot water, it was attended to, literally within 2 minutes of our call to reception. The Duty Manager then offered us a complimentary (and delicious) breakfast on the house as an apology for the inconvenience (which really was minimal). Things like this happen but it's the manner in which they are handled that sets an establishment apart and they certainly could not have dealt with it better.
The Whale Coast apartments is definitely our new favourite place to stay in Hermanus and we will be back regularly. A fantastic find!!

Room Tip: Apartment No 1 is a 3 bed / 3 bath corner unit with gorgeous views.
  • Stayed: May 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank BlondieCapeTown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JacoNrt, Manager at Whale Coast Hotel, responded to this reviewResponded 18 May 2017

Dear Blondie

Thank you for sharing your experience regarding your recent stay with us. It is particularly warming to receive a review like yours and to know that our efforts to provide superior service and hospitality contributed to your memorable holiday. I am pleased to read that you enjoyed our modern apartments and excellent location. We look forward to welcoming you back on your next visit to Hermanus!

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Reviewed 7 May 2017

Beautyfull spacyous appartment, sunny balcony,good parking space.
Lovely staff, verry helpfull.
Good location, near shops a bit noisy sometimes, walking distance to the restaurants. Safe parking.good value.

  • Stayed: April 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 781pf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JacoNrt, Manager at Whale Coast Hotel, responded to this reviewResponded 9 May 2017

Dear Valued Guest

Thank you for your kind comments regarding your recent stay at the Whale Coast Hotel, it is much appreciated. I am delighted to read that you had such a memorable experience. It is such a pleasure to learn that you enjoyed the spacious apartments, central location and friendly service from the team. Thank you for the positive feedback and we look forward to welcoming you back soon.

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