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Reviews (1,740)
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All reviewsleopard barazure restauranttwelve apostlesoystershead conciergecape townshuttle servicehigh teafree shuttlemain restaurantattention to detailtreated like royaltysea facing roomworld classamazing hotelthe atlantic oceanluxury room
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Reviewed 18 April 2018

Dear Joanne

SPA TREATMENT ON 10 APRIL 2018

A short note to thank you for the excellent/worldclass service and kindness.My daughter enjoyed it.Thank you very much for going that extra mile for her birthday.We had a very warm,friendly and kind welcome from the receptionist, well done!The massage was super good, we are very impressed,well done!.All the staff were extremely kind and friendly.i love the poolside.Its very calm and relaxing.The whole atmosphere is extremely relaxing.We will definitely come again.
May God bless you and your family super abundantly.

Blessings

  • Stayed: April 2018, travelled with family
    • Service
Thank karenlouw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_12A, General Manager at The Twelve Apostles Hotel and Spa, responded to this reviewResponded 20 April 2018

Dear Trip Advisor Reviewer,

Thank you for taking the time to share your experience at the Twelve Apostles hotel & Spa with our potential future guests.
It is with great pride that I read you had such an amazing experience with us. We truly have and amazing Spa, staff compliment and pools, we will be sure to pass your review on to the team.

Thank you once again for sharing your experience and the team at The Twelve Apostles look forward to welcoming you back on many future occasions.

With warm regards
Michael Nel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2018 via mobile

Myself and my husband LOVED this hotel. We were delighted on arrival to be upgraded to a suite overlooking the ocean.
The decor is boutique, colonial style but sophisticated and quirky. Location is unique and safe.
Apart from the gorgeous rooms and spectacular views, what really makes this hotel is the attitude and sincerity of the staff. Having travelled for two weeks across South Africa, the staff here are way above the rest. Thank you especially to Jade, Dain and Raghan in concierge.
TIP: Good location for travelling into Camps Bay (5 minutes max in taxi) & Capetown (10 minutes).
TIP: Leopard Bar balcony Sunset is best you'll experience. The Gins are to die for.

Stayed: April 2018, travelled as a couple
Thank Jewawda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_12A, General Manager at The Twelve Apostles Hotel and Spa, responded to this reviewResponded 20 April 2018

Dear Trip Advisor Reviewer,

Thank you for taking the time to share your experience at the Twelve Apostles hotel & Spa with our potential future guests.
It is with great pride that I read you had such an amazing experience with us. We truly have and amazing staff compliment, we will be sure to pass your review on to the team.

Those are indeed some of the best TIPS you could pass on to our reviewers.

Thank you once again for sharing your experience and the team at The Twelve Apostles look forward to welcoming you back on many future occasions.

With warm regards
Michael Nel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2018 via mobile

Twelve apostles and spa
The perfect end to a lovely holiday!
We booked treatments via email and the replies were quick and very informative. The hotel is situated about 10 minutes from Camps Bay the spa facilities were lovely. I booked for 4 people and all managed to have treatments at the same time we were advised to come early to make full use of the facilities.
My Swedish massage was lovely and Khadija my masseuse did a great job, and kept checking throughout if I was comfortable.
We were then shown to facilities were there was a selection of fruits, juices and snacks at the health bar.
There was a hot tub and a few relaxation rooms perfect to just relax post treatments. There is also an outdoor swimming pool with sunloungers however the pool might be cold depending on the time of year.
We then went to the Cafe where we enjoyed lunch whilst taking in the breathtaking views of the mountains.
All in all lovely for a half day activity to get over any hikes/ treks you may be doing in capetown on other days !

Stayed: April 2018
Thank MissWanderlust12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_12A, General Manager at The Twelve Apostles Hotel and Spa, responded to this reviewResponded 20 April 2018

Dear Trip Advisor Reviewer,

Thank you for taking the time to share your experience at the Twelve Apostles hotel & Spa with our potential future guests.

It is with great pride that I read you had such an amazing experience with our Spa.

We truly pride ourselves in the personal, attentive and professional service, I will be sure to pass this on to Khadija and the rest of the team.

Thank you once again for sharing your experience and the team at The Twelve Apostles look forward to welcoming you back on many future occasions.

With Warm Regards,
Michael Nel
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

Second visit to this well kept lovely hotel.
Attentive and friendly staff.
Nice bar scene at Leopard Bar.
Stunning sunrise and sunset views .
Well appointed rooms.
Lovely and plentiful breakfast.
I highly recommend

Stayed: April 2018
1  Thank Sophie U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_12A, General Manager at The Twelve Apostles Hotel and Spa, responded to this reviewResponded 20 April 2018

Dear Trip Advisor Reviewer,

Thank you for taking the time to share your experience at the Twelve Apostles hotel & Spa with our potential future guests. It is with great pride that I read that your return visit was such an amazing experience with us. Thank you once again for sharing your experience and the team at The Twelve Apostles look forward to welcoming you back on many future occasions.

With warm regards
Michael Nel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2018

The hotel is stunning - situated between Cape Town and Hout Bay overlooking the ocean - breathtaking views! It's simply beautiful.
Afternoon tea in the Leopard Bar was perfect. Accompanied by a couple of glasses of champagne, fabulous.
The hotel decor is beautiful, we will definitely return.

  • Stayed: December 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Feebs3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_12A, General Manager at The Twelve Apostles Hotel and Spa, responded to this reviewResponded 5 April 2018

Dear Trip Advisor Reviewer,

Thank you for taking the time to share your experience at the Twelve Apostles hotel & Spa with our potential future guests.

It is with great pride that I read you had such an amazing experience with us.
Thank you once again for sharing your experience and the team at The Twelve Apostles look forward to welcoming you back on many future occasions.

With Warm Regards,
Michael Nel
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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